217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim experience - smooth
It was a smooth experience. Thankyou
Insurer: Trupanion
By:
Not good
It took far too long to get my refund. Also the claim was first denied, instead of someone asking me to send the right additional documents.
Insurer: Pets Best
By: Marie S
Excellent customer service
I called to ask about a recent claim submission and the customer service person seemed genuinely interested in helping me and resolved my question quickly.
Insurer: Trupanion
By: Ann K
Great insurance for your pet!
They have always been great at handling our claims in a timely manner. Prices are more than reasonable. It has been a great help for us considering the issues we have had with our dog.
Insurer: Healthy Paws
By: Ronald
Healthy Paws has been great!
Healthy Paws has been great! We have had significant costs for our dog and Healthy Paws more than took care of us and in a quick manner. I would recommend them to anyone.
Insurer: Healthy Paws
By: Ronald W.
Worthless Insurance
This was my first experience with pet insurance. Had a new puppy and decided to give it a try. Of the claims I submitted to date almost nothing was paid, maybe 5% at best. A total waste of money as they deny virtually everything and take a long time to process claims as well. Do not go with Pets Best (Worst) if you expect coverage.
Insurer: Pets Best
By: Robert
I changed Insurance for the better
I did have a different insurance on 2 of my dogs for 4 years It cost me $139 a month with 70% on $500 deductible. I quit them and now I can afford insurance on all my dogs. I have 7 dogs and now I have insurance on all of them for $173 a month with 80% and $250 deductible. I haven't had to use them yet. The customer service people are nice and knowledgeable. The rates are some of the best. I would recommend them.
Insurer: Prudent Pet
By: Harvill
Trupanion has been so fantastic for all…
Trupanion has been so fantastic for all my dogs and they are compassionate and awesome! Never denied a claim
Insurer: Trupanion
By: vinnie wolfe
THANK YOU, TRUPANION!!!!
While Trupanion was the most expensive of all the policies I looked at for my dog, I went with them after a lot of research on claim submission, coverage, and maximum payouts (hint: Trupanion doesn’t have one; others do). I am thankful every day that I chose Trupanion over the others. My dog has had well over $10,000 worth of bills over the past year (myriad vet visits and 4 surgeries) and Trupanion has never fought or refused a claim. My most recent claim was approved within 24 hours of submission and in my account within a couple days. With any other company, my policy would have been canceled by hitting the maximum policy payout, but it’s not something I have to worry about with Trupanion. I couldn’t care less if they end up increasing my premiums because over the past year, it’s only through Trupanion’s coverage that I still have my dog at all. I will ALWAYS recommend Trupanion for anyone looking for pet insurance.
Insurer: Trupanion
By: Dom A
claim not accepted
I inherited three dogs in December 2020 and February 2021: German Shepherds 7, 6 and 1 year old. I placed in insurance in the first 2 but I placed the wrong name in the 6 years old. I called Pumpkin to ask to change the name of the dog as she needed more the insurance than the one year old. However, they asked me to cancel the insurance in the 1 year old and place a new one in the 6 years old. She got an infection on her gums later and I took her to the vet and they did extractions in May. Now they will not honor the claim because they said that it was a pre -existing condition. I do not understand why the insurance did not allow me to rectify the name of the dog, and I realize this in a couple of weeks.
Insurer: Pumpkin
By: Elizabeth