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It’s easy to file the claim chat was available and super helpful for questions and it took a total of three days for payment to appear in my account.
It’s easy to file the claim, chat was available and super helpful for questions and it took a total of three days for payment to appear in my account.
Insurer: Trupanion
By:
Terrible
Stay away, they will find every excuse in the world not to pay a claim, My dog had protein allergy prior to opening the policy with them, and now they tag everything as "allergy" so it's considered pre-existing, las two claims was for yeast infection in his year, first they declined saying they needed the "date of service" which by the way was on the invoice given by the vet, spent a lot of time calling them and they said they were just going to get it from the vet... and then i went online and it was declined again saying it was pre-existing lol.... unreal! they give you the run around so you get tired of calling, i paid them every month on time and they never covered one single claim... not worth the aggravation. I just canceled my policy and will dispute the last charge and will talk to my lawyer about this. Trust me, STAY AWAY from this!!!
Insurer: Healthy Paws
By: RAMON
Must have Insurance
2 years ago I took out Pet ins because my pet was getting older. Little did I know I would actually be needing it for my baby. I am so very happy with this company being there every step of the way helping us with the big bills. You never know when u will need it just like us humans.
Insurer: Trupanion
By: Ruth
Trupanion provides real value
Trupanion provides real value. Claims are processed efficiently and with ease if you provide required documents. The required documents are not excessive. It was easy!
Insurer: Trupanion
By: Shannon R
Excellent Service & Simple and Efficient Claims Process!
My experience with Prudent Pet has been truly excellent. All of the representatives and claims specialists I have worked with so far have been extremely kind and helpful. The claims process is simple and efficient and I really appreciate the functionality of the online portal. Keep it up!
Insurer: Prudent Pet
By: JBA
Most of the staff are no helpful
Most of the staff are no helpful, only one or 2 that I had talked with have some empathy with pet parents, an error was done in my claim not considering the abdomen x rays and when I called now they will require another extra 30 working days to review the claim. I asked to talk w a Manager and they told me managers can’t do anything to speed the claims. So I waited 50 days for the claim that finally was incomplete and now another 30 working days for the revision of the claim. But they now the error so they need to wait 30 w days? Highly disappointed and not a pet insurance to rely on at all. I wish I did not choose th for my 2 pets. Not a excuse to purposely delay the reimbursement. Other pet insurance I turned claim on saturday and got benefits 3 working days later. My other pet at the vet hospital the Insurance paid directly in 3 days. Not excuses they delay while our pets are ill. Mine has cancer in remission and my other one liver failure. Do not recommend and this is not frustration, my pets are I’ll and they show no empathy nor support
Insurer: Pets Best
By: Elizabeth Arias Bohart
Pleased with Prudent Pet
I have been very pleased with Prudent Pet thus far. Monica was very helpful in explaining options for our upcoming policy renewal.
Insurer: Prudent Pet
By: customer
Trupanion has helped me provide health…
Trupanion has helped me provide health care for my service dog and has paid over $50,000 in claims that I could never have afforded. They truly have saved my life!
Insurer: Trupanion
By: Jamie Bardol
I like them.
I like them. They are professional and they explain everything to you
Insurer: ManyPets
By: customer Darryl Love