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Healthy Paws - best decision we made for our pets care
I will attempt to make a very long winded review as short as possible. I have had dogs my entire life and for most of that time I was aware of pet insurance but I though it was a bit of a scam, meaning that it really only paid for emergency type problems and that it was not worth the cost. Fast forward to May 2020 and I get a new puppy and the woman I am dating also has a dog and she tells me about Healthy Paws and how great it is. I get the insurance for my new puppy Ruby. Healthy paws covers pretty much everything but exams, preventative medication (flea, tick, etc.) and vaccinations…. Everything else is covered. So now the long part of how much Healthy Paws helped us. All of the ordeal I am about to go into was covered by Healthy Paws except for our deductible which was 20% and any exam fees. We calculated the payments from Healthy Paws to be around $35,000 over the course of this single problem. In early 2021 Ruby started to have on and off vomiting, so we took her to the vet who did x rays and found no real problem, they though it was viral. The vomiting continued on and off a bit more so we took her to another vet for a second opinion. This vet ran bloodwork, did x rays and an ultrasound and still did not find anything. Fast forward a few weeks and Ruby vomits blood so we take her to a third emergency vet who does an x-ray and an ultrasound and discovers that Ruby had part of a squeaker toy in her large intestine and it has perforated her intestine. It more than likely was in her stomach since she started vomiting but did not show up because it is clear plastic. When it finally made it past her stomach and into her intestines it because stuck because of the size and then perforated her intestine has her body tried to work the squeaker through her GI track. Ruby had emergency surgery that day and a blood transfusion to help with the blood she lost, she spent 2-3 nights at the vet recovering and was doing okay. Because of all the blood Ruby lost she was anemic after the surgery so she required blood test every few days. As we had test, the vet noticed that Rubys red blood cell (RBC) count was not improving. After a week or so of additional testing, it was determined that the area on her intestine where it was cut and sutured by the vet had separated and the sutured needed to be restitched, so Ruby goes back in for a second surgery. Ruby recovered okay for the second surgery but still was anemic with no improvement in her RBC count. We took her to three different vets (our regular vet, the emergency vet, and University of Pennsylvania Vet school). None could find a reason why Ruby was still anemic other than the assumption she had a slow bleed from her surgery site that they felt would eventually heal. At this point we are in July of 2021. Over the next 7-8 months ruby required 3 more blood transfusions, several ultrasounds and 30+ blood test to check her RBC count and other values. Here we are today in March of 2022 and Ruby is almost back to normal. She still is requiring monthly injections of iron and monthly blood test to monitor her improving anemia and RBC count. Everything I mentioned above was covered by Healthy Paws and reimbursements to us were often made the same day, I do not think we ever waited more than 3 days for a reimbursement of a vet bill. Healthy Paws also never questioned any of the bills and we never were required to get preauthorization for a specialty vet or surgery. The only time Healthy Paws ever had anything to say about the bills we submitted was them checking in to see how Ruby was doing and wishing us well. Long story kind of short… get pet insurance. Without Healthy Paws we would have had to make very hard decisions about continuing Ruby’s care due to the cost, as the bills were $40,000+. We would have either burned through a lot of savings/gone into debt or had to put Ruby down.
Insurer: Healthy Paws
By: Jordan M.
Healthy Paws = best decision we ever made related to our pets care
I will attempt to make a very long winded review as short as possible. I have had dogs my entire life and for most of that time I was aware of pet insurance but I though it was a bit of a scam, meaning that it really only paid for emergency type problems and that it was not worth the cost. Fast forward to May 2020 and I get a new puppy and the woman I am dating also has a dog and she tells me about Healthy Paws and how great it is. I get the insurance for my new puppy Ruby. Healthy paws covers pretty much everything but exams, preventative medication (flea, tick, etc.) and vaccinations…. Everything else is covered. So now the long part of how much Healthy Paws helped us. All of the ordeal I am about to go into was covered by Healthy Paws except for our deductible which was 20% and any exam fees. We calculated the payments from Healthy Paws to be around $35,000 over the course of this single problem. In early 2021 Ruby started to have on and off vomiting, so we took her to the vet who did x rays and found no real problem, they though it was viral. The vomiting continued on and off a bit more so we took her to another vet for a second opinion. This vet ran bloodwork, did x rays and an ultrasound and still did not find anything. Fast forward a few weeks and Ruby vomits blood so we take her to a third emergency vet who does an x-ray and an ultrasound and discovers that Ruby had part of a squeaker toy in her large intestine and it has perforated her intestine. It more than likely was in her stomach since she started vomiting but did not show up because it is clear plastic. When it finally made it past her stomach and into her intestines it because stuck because of the size and then perforated her intestine has her body tried to work the squeaker through her GI track. Ruby had emergency surgery that day and a blood transfusion to help with the blood she lost, she spent 2-3 nights at the vet recovering and was doing okay. Because of all the blood Ruby lost she was anemic after the surgery so she required blood test every few days. As we had test, the vet noticed that Rubys red blood cell (RBC) count was not improving. After a week or so of additional testing, it was determined that the area on her intestine where it was cut and sutured by the vet had separated and the sutured needed to be restitched, so Ruby goes back in for a second surgery. Ruby recovered okay for the second surgery but still was anemic with no improvement in her RBC count. We took her to three different vets (our regular vet, the emergency vet, and University of Pennsylvania Vet school). None could find a reason why Ruby was still anemic other than the assumption she had a slow bleed from her surgery site that they felt would eventually heal. At this point we are in July of 2021. Over the next 7-8 months ruby required 3 more blood transfusions, several ultrasounds and 30+ blood test to check her RBC count and other values. Here we are today in March of 2022 and Ruby is almost back to normal. She still is requiring monthly injections of iron and monthly blood test to monitor her improving anemia and RBC count. Everything I mentioned above was covered by Healthy Paws and reimbursements to us were often made the same day, I do not think we ever waited more than 3 days for a reimbursement of a vet bill. Healthy Paws also never questioned any of the bills and we never were required to get preauthorization for a specialty vet or surgery. The only time Healthy Paws ever had anything to say about the bills we submitted was them checking in to see how Ruby was doing and wishing us well. Long story kind of short… get pet insurance. Without Healthy Paws we would have had to make very hard decisions about continuing Ruby’s care due to the cost, as the bills were $40,000+. We would have either burned through a lot of savings/gone into debt or had to put Ruby down. Fortunately we avoided both of those situations because I purchased pet insurance when ruby was a puppy. The only suggestion I can give outside of getting pet insurance through Healthy Paws is to get the lowest deductible possible which I think is 90% coverage (10% co pay) and get it on any puppy as soon as you can.
Insurer: Healthy Paws
By: Jordan
Trupanion’s claim submission and…
Trupanion’s claim submission and payment is amazingly easy and quick. 100% satisfied.
Insurer: Trupanion
By: Jeffrey Riner
A total scam
This was the absolute worst pet insurance company with terrible customer support. This team will make it impossible to submit a claim and will scam you out of any reimbursement possible. I had an issue with a claim that I was supposed to be reimbursed on and they came up with every reason it wasn’t valid, even though it was. I asked to speak with a supervisor to help rectify the situation and they told me a supervisor would call me back but they never did. I will never use this company again. I’m so disappointed in the AKC name after this experience.
Insurer: AKC
By: Elizabeth
When I decided it was time to purchase…
When I decided it was time to purchase pet insurance for my dog I found many insurance companies on line. That left me with a lot of research to do so that I could find the best one for my dog and affordable for me. I started with consumer advocate sites listing the top companies and why they were considered very good. After getting quotes from various companies, I decided that ManyPets USA was the best choice for my dog. Here are some reasons why I chose ManyPets. 1. Coverage is good. I can feel secure in knowing that if something does go wrong, whether it be accident or illness, my dog is covered. 2. Reasonably priced. With the options offered, I purchased a plan that I can easily afford. The cost is auto-debited each month and there is no extra charge for this. (Another company that was in the running charges $2.00 each month to auto-debit.) 3. Good communications. Before deciding on ManyPets, I emailed them with questions I had. Their response time was quick and I got clear answers to my questions. I could see why they get high ratings. 4. No high pressure sales. This was one company that didn't bombard me with countless emails trying to gain my business. They let me know my quote was available and I got a few reminders and that was it. I appreciated that.
Insurer: ManyPets
By: JOAN M.
So great!!
So great. No hassle. Pays quicky and are kind, compassionate, and friendly.
Insurer: ASPCA
By: Krista
I think its great
I think its great. I didn't like the delay between "you are getting an email shortly" to more than 24 hours of confirmation about the policy. Also tech support responded within the 48 hours which was helpful. They noted that. I just wish the email would have specified the time to expect confirmation policy email.
Insurer: ASPCA
By: JLE
Takes forever to get a claim processed.
Takes forever to get a claim processed.
Insurer: Pets Best
By: Kristen Neff
I can not get in my account they say…
I can not get in my account they say they can’t find me but I got conformation make no sense
Insurer: ASPCA
By: Judith Ann Pacheco