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Quick and easy like always.
Quick and easy like always.
Insurer: Trupanion
By:
Quick response excellent coverage fair rates
Quick response, excellent coverage, fair rates
Insurer: Trupanion
By:
Quick turnaround on claims
Quick turnaround on claims
Insurer: Trupanion
By:
Super smooth process during our pets emergency surgery
Super smooth process during our pets emergency surgery
Insurer: Trupanion
By:
The claim was completed in a timely manner.
The claim was completed in a timely manner.
Insurer: Trupanion
By:
They are great affordable reps are very friendly
They are great, affordable reps are very friendly
Insurer: Trupanion
By:
This has been a months-long process determining the cause of my dog's lameness.
This has been a months-long process determining the cause of my dog's lameness. When I first reached out to a Trupanion rep, she told me to submit my existing invoices even though a definitive diagnosis was not in hand. That was the incorrect answer. My claim was denied based on the existing incomplete information and I had to work with my vet to submit an appeal to overturn that denial even after a subsequent diagnosis by a specialist determined that she had a covered condition (CCL rupture). That incorrect guidance by the Trupanion rep caused extra work for me and my vet and caused an already stressful situation to be much more difficult. To your credit, all invoices submitted since my appeal was successful have been processed promptly, but first impressions matter and my first impression is distrust of Trupanion reps and the process they support.
Insurer: Trupanion
By:
This insurance does not have a life time max I have an option to pay vet bill myself or vet can bill them and they pay before I have to pay
This insurance does not have a life time max I have an option to pay vet bill myself or vet can bill them and they pay before I have to pay
Insurer: Trupanion
By:
Trupanion has always met my animals medical needs.
Trupanion has always met my animals medical needs. Amazing !!!The staff at Trupanion are always, polite, friendly and compassionate!! Raven went out of her way as do all the staff. I love Trupanion !!! If it wasn’t for Trupanion my precious cats wouldn’t be alive.
Insurer: Trupanion
By: