154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified March 15, 2022

Better then the rest

Better then the rest

Insurer: Trupanion Canada

By:

Useful
Verified March 15, 2022

Customer Service Representatives are always friendly and prompt in providing information or handling requests.

Customer Service Representatives are always friendly and prompt in providing information or handling requests.

Insurer: Trupanion Canada

By:

Useful
Verified March 15, 2022

Easy enrollment and easy to understand policies.

Easy enrollment, and easy to understand policies.

Insurer: Trupanion Canada

By:

Useful
Verified March 15, 2022

Easy to deal with

Easy to deal with

Insurer: Trupanion Canada

By:

Useful
Verified March 15, 2022

Almost good

Everything was ok overall. My puppy is a Morkie mix and I wanted to clarify if I should choose Morkie as breed or small dog less than 20 pounds. I called Tripanion to confirm and the person that answered seemed bothered by the question. It might have been a silly question but it is my first puppy and I didn’t want to pick something wrong.

Insurer: Trupanion Canada

By:

Useful
Verified March 15, 2022

Excellent service

Excellent service

Insurer: Trupanion Canada

By:

Useful
March 14, 2022

Octavia was beyond awesome

Octavia was awesome! I appreciate her knowledge and great patient in assisting me with my claim. Excellent customer service!

Insurer: Nationwide

By: Edna Hodges

Verified March 14, 2022

Great service

Great service. Answered all my questions

Insurer: ManyPets

By: Barry Ewen

March 14, 2022

They take your money and come up with every excuse not to reimburse you!

My puppy had an ear infection at 8 weeks old. Now that is a pre-existing condition for everything under the sun. They pay for nothing!!!!!!!! I took my pup to a dermatologist to make sure she does not have allergies so now my status starts again for having an issue with ear infections I explained to the customer service rep. I took my pup to see if she has any allergies or yeast. Everything was clear. NO allergies or yeast. Now I was told that breaks the 1-year cycle and I have to start all over again to be clear for a year of any ear, skin, or itching issues. It's an umbrella for all issues to be not be covered. So basically, I should not take my dog for checkups..yes because Embrace is all about the love for animals..so I should not get checkups because that is saying she is sick and has allergies. They are ridiculous!!!!!!!!!!!!! waste of time and money!!!!!!!!!!!

Insurer: Embrace

By: DENISE

Useful
March 14, 2022

Pets Best is a great company

I used to have a pet policy with Nationwide Insurance Company. Higher rates, poor customer service and they always found a way to deny my claim. I switched to Pets Best via my union affiliation. Pets Best claim filing is fast and easy. There was a delay in processing the claim but I received an email apologizing for the delay. I was contacted by email when the claim was completed and today I received a check in the mail. Pets Best is user friendly, their rates are great and excellent customer service. I'm so glad that my cat has Pets Best coverage. Keep up the good work!

Insurer: Pets Best

By: Paula

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