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Better then the rest
Better then the rest
Insurer: Trupanion Canada
By:
Customer Service Representatives are always friendly and prompt in providing information or handling requests.
Customer Service Representatives are always friendly and prompt in providing information or handling requests.
Insurer: Trupanion Canada
By:
Easy enrollment and easy to understand policies.
Easy enrollment, and easy to understand policies.
Insurer: Trupanion Canada
By:
Easy to deal with
Easy to deal with
Insurer: Trupanion Canada
By:
Almost good
Everything was ok overall. My puppy is a Morkie mix and I wanted to clarify if I should choose Morkie as breed or small dog less than 20 pounds. I called Tripanion to confirm and the person that answered seemed bothered by the question. It might have been a silly question but it is my first puppy and I didn’t want to pick something wrong.
Insurer: Trupanion Canada
By:
Excellent service
Excellent service
Insurer: Trupanion Canada
By:
Octavia was beyond awesome
Octavia was awesome! I appreciate her knowledge and great patient in assisting me with my claim. Excellent customer service!
Insurer: Nationwide
By: Edna Hodges
Great service
Great service. Answered all my questions
Insurer: ManyPets
By: Barry Ewen
They take your money and come up with every excuse not to reimburse you!
My puppy had an ear infection at 8 weeks old. Now that is a pre-existing condition for everything under the sun. They pay for nothing!!!!!!!! I took my pup to a dermatologist to make sure she does not have allergies so now my status starts again for having an issue with ear infections I explained to the customer service rep. I took my pup to see if she has any allergies or yeast. Everything was clear. NO allergies or yeast. Now I was told that breaks the 1-year cycle and I have to start all over again to be clear for a year of any ear, skin, or itching issues. It's an umbrella for all issues to be not be covered. So basically, I should not take my dog for checkups..yes because Embrace is all about the love for animals..so I should not get checkups because that is saying she is sick and has allergies. They are ridiculous!!!!!!!!!!!!! waste of time and money!!!!!!!!!!!
Insurer: Embrace
By: DENISE
Pets Best is a great company
I used to have a pet policy with Nationwide Insurance Company. Higher rates, poor customer service and they always found a way to deny my claim. I switched to Pets Best via my union affiliation. Pets Best claim filing is fast and easy. There was a delay in processing the claim but I received an email apologizing for the delay. I was contacted by email when the claim was completed and today I received a check in the mail. Pets Best is user friendly, their rates are great and excellent customer service. I'm so glad that my cat has Pets Best coverage. Keep up the good work!
Insurer: Pets Best
By: Paula