Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,094 total


November 01, 2020

There is absolutely NO justification for the recent hike in premiums.

There is absolutely NO justification for the recent hike in premiums. You are now pricing my 2-year old dog higher than my 6-year old dog. Both are mixed breeds, both female, both with perfect health records, both within 10 pounds of each other (40 lbs vs 30 lbs). I am shopping for alternate coverage.

Insurer: Trupanion

By: Joel

Useful
November 01, 2020

It took almost 2 months to get the very first claim sorted and solved but at the end of the day I'm very satisfied with the service I received.

It took almost 2 months to get the very first claim sorted and solved but at the end of the day I'm very satisfied with the service I received.

Insurer: Trupanion Canada

By: Amelie

Useful
November 01, 2020

Great Customer Service

Extremely easy to sign up, pricing is appropriate, very user friendly and professional.

Insurer: Trupanion

By: Ashley

Useful
November 01, 2020

Great company.

Great company. SUper helpful. Can't quite give a ten though just because it is so expensive. I don't mind though...helps care for my pets with peace of mind

Insurer: Trupanion

By:

Useful
November 01, 2020

I haven't had to use the policy yet but I had to raise all my pets deductibles to the max just to be able to semi afford it.

I haven't had to use the policy yet but I had to raise all my pets deductibles to the max just to be able to semi afford it. I live on my veteran's disability benefits and social security. One of the pets covered is my service dog and while I did get a discount for him it still wasn't much. I like Trupanion and everything but I'm gonna start looking at other carriers to see if I can get a better rate.

Insurer: Trupanion

By:

Useful
November 01, 2020

Large increase in premiums this year.

Large increase in premiums this year. Approximately $15/mo more than my initial quote. Small increases were accepted. This next renewal is an additinal $8/mo from an already climbing monthly rate.

Insurer: Trupanion

By: Wendy

Useful
November 01, 2020

No attempt was made to address the nearly 20% premium increase.

No attempt was made to address the nearly 20% premium increase. I will shop for another provider for my pet.

Insurer: Trupanion

By: Karl

Useful
November 01, 2020

Reiable courteous caring.

Reiable, courteous, caring. At first when my pet was a baby it seemed lie paying into this protection was too much ove5r time. But now that he is up in age and experiencing physical declineand in need of serious Veterinary treatments I am so glad that I kept it. No price on peace of mind for my baby. He's been with us since two months ols and now he's 12 and has given us so much joy that we can't just let him go, not yet.

Insurer: Trupanion

By: Ralph

Useful
November 01, 2020

The few times I have used your service I have been very satisfied.

The few times I have used your service, I have been very satisfied.

Insurer: Trupanion

By: Sheryl

Useful
November 01, 2020

Trupanion has been great about covering everything that falls under my pup's plan.

Trupanion has been great about covering everything that falls under my pup's plan. Payment is usually very quick and hassle free and when I've needed to call I've never had a single unpleasant experience. That said, coverage is expensive and the price goes up constantly. Is it worth it? Yes, absolutely. Do I recommend it to others? Yes, constantly!

Insurer: Trupanion

By: Rachel

Useful

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