Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,413 total
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Extremely professional, fair, and transparent insurance company.
I was one of PHI Direct's early customers and I took a chance on them when my previous provider closed up shop. Since the very start, I have found their sign up and fees to be very reasonable and easy to understand. I appreciate the level of professionalism in the documents they send and in their customer service communication. There are no surprises since everything is laid out clearly in the paperwork. Making a claim was super easy, and they answered any and every question I had very transparently. I am very happy with this company and hope to be with them for as long as I have my cats!
Insurer: PHI Direct
By: Sarah
Disaster
Raised my policy nearly $20 a month because my vet reported him as a Pitbull, in which he is not. They want proof that he isn’t a Pitbull when I’ve already had him DNA tested previously. All in all, THEY ARE DISCRIMINATORY TO DOGS THAT RESEMBLE PITBULLS. This breed assumption is very dangerous; bulldogs, boxers, staffies, etc. are carelessly mistaken for Pitbulls. Ignorance is bliss. Don’t waste your money here.
Insurer: Healthy Paws
By: Margaret
The best insurance!!!
This insurance has been a blessing. Our puppy developed health problems unexpectedly. Because we had insurance, she is able to get the care she needs. Trupanion has honored their agreement and pays all of the claims.
Insurer: Trupanion
By: Deirdre
Thank you for taking care of Jasper and myself
The cost of the policy is worth it! I have had to bring my cat in on several occasions and yes its not secret that vet bills can impact someone financially but very grateful for trupanion and how the coverage works and how fast my invoice was reviewed and approved. Jasper thanks you!
Insurer: Trupanion Canada
By: Naufal
If you are planning on getting a dog, you NEED Trupanion.
When my husband and I found our dog, Harvey, we purchased Trupanion the same day. We had hopes that we would never have to use it, and it would just be for an accident or if something happened we wouldn't have to question getting him the medical help he needed. At two years old, Harvey was diagnosed with Idiopathic Epilepsy and he had to go see a Veterinary Neurologist. When they said the price of the MRI and Spinal Tap, I didn't even flinch, because I knew we had Trupanion. Two weeks later (and after a year and a half of skin infections and ear infections), Harvey had to go see a Veterinary Dermatologist and go through allergy testing. Again, I didn't flinch when they said the price, because I knew we had Trupanion (and already met our deductible!). Harvey now takes 3,000mg of Keppra a day and is on twice weekly allergy shots (with the occasional CADI Injection from his wonderful Veterinarian!) We submitted close to $4,000 to Trupanion in a matter of a 4 week period. Within a week of submitting the claim the money was deposited back into my bank account. If we didn't have Trupanion, it would of been choosing between paying for something and paying for Harvey's medical bills. I will never have to make that choice, EVER. There will never be a time that I have to worry about Harvey's health or well being. I never imagined that our dog would have Idiopathic Epilepsy or allergies (where he needed shots). I can't recommend to get Trupanion enough when you get a dog. We adopted our second lab almost a year ago, the day we picked her up we also signed up for Trupanion. It looks like she might have to go through allergy testing as well, but I'll never have to worry about her either.
Insurer: Trupanion
By: Courtney
Great service but not enough refund
Costumer service is always good but the money that the company refunds is just NOT enough for me.
Insurer: Trupanion
By: Rachael
Trupanion, easy enrollment.
Easy to enroll.
Insurer: Trupanion
By: Geneva
First time using trupanion for a pet P
I ended up paying over $500 and expense on top of the deposit or the 10% thatâs a lot of money the first vet that I went to in Edgewater was not so bad but the second one blue pearl charged me a lot more than I was expecting and what Truepanion Quoted a cost me a lot of money on top when I pay you every month
Insurer: Trupanion
By: Lori
Premium for policy increased a year after I signed my 1 year old puppy
Premium for policy increased a year after I signed my 1 year old puppy
Insurer: Trupanion
By: Keith
FANTASTIC!
Healthy Paws has consistently provided the best service. The enrollment process is easy, the premiums are reasonable and submitting a claim could not be any easier. The turnaround time for reimbursement is incredibly fast. If you need to reach someone, customer service is easy to reach and very professional and caring. If you have pets, you need Healthy Paws Insurance!!
Insurer: Healthy Paws
By: Karen