Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Peace of mind.....100%!!
Wonderful customer service, responded quickly to my questions. Quick resolution and payment of claims. Have recommended your service to every pet owner I know! I was about to cancel my policy because we had not used in 4 years. My dog became very sick and Trupanion gave us the peace of mind to know we could afford his treatment
Insurer: Trupanion Canada
By:
Professionalism always apparent.
Always professional. We feel "safe" when our dog is examined, knowing they will discover what is wrong with her. My only concern is the cost of taking her there, quite expensive. The road the hospital is on is very, very dangerous. They send a billing to Trupanion immediately which mediates the cost. In return, we receive the monies/check within two days. A 10+ place with superior service.
Insurer: Trupanion
By:
Claims processing is very slow but fair.
Claims processing is very slow but fair. This insurance is very expensive when you are insuring 3 to 4 dogs as we have.
Insurer: Trupanion
By:
The BEST Experience and Prices!
I can’t say enough great things about this company. I have had pet insurance from a few different providers over the years. The company I was with before raised my pet’s premiums after the very first year by a ridiculous amount, even though I had not made any claims and my pets were young. I understand that older animals will see an increase each year but Pet’s Best has only increased my senior cat’s premium a minimal amount each year and has not touched the premium on my other younger pets. Their prices are also some of the best I have found in my research. The last thing I could have imagined was that I would need to make a claim so early in my dog’s life, but he became severely sick out of the blue and within 1 week we lost him. During this time, we had several vet visits with them trying various treatments to make him comfortable and treat the symptoms in order to find out what was causing him to be so ill. I had prepared myself for the red tape of dealing with the insurance claim due to the huge bill. What I got instead was a claim process that was able to be done online in minutes and a full payout with no questions within 2 weeks! The last thing you want to deal with when you are grieving is the runaround from an insurance company and what I got was compassion and quick action. They refunded me the remainder of his policy amount for the year when I reached out as well. When I renewed the other pets a month later there was no increase due to making a claim on my other dog. Overall just a fantastic experience!
Insurer: Pets Best
By: D
First time puppy owner
Easy to talk to rep. She was knowledgeable, felt comfortable with her. Fair price for plan.
Insurer: Trupanion
By:
Trupanion was there when we needed them
Peanut needed an urgent surgery to remove his gallbladder. It was very scary for us, given his age of 15. Peanut did really well and is now recovering at home, after several days in the hospital. The surgery was quite expensive but Trupanion upheld their promise. This provided us with peace of mind and we are very grateful.
Insurer: Trupanion
By: Colleen
Knee surgery
10/10. Can not say enough. I was hesitant about getting pet insurance but I’m so glad I did. I know Shepherd’s have bad hips so that altered my decision. I expected my dogs hips to go around seven but I was surprised that his knee was actually torn since four years old. Healthy paws has been truly amazing. No hassle. Fast reimbursement. I’m telling everyone I know.
Insurer: Healthy Paws
By: Marissa
A godsend
Toast's little knee gave out and her vet confirmed that she needed surgery. We were able to go to a board-certified orthopedic surgeon and get the proper procedures—an MPL and a TPLO—quickly enough to (hopefully) protect the other leggy and get her good as new once she heals. Money is tight and Toast ended up having worse health than expected (the shelter said she was perfectly healthy; I thought I was getting pet insurance just so we'd have it when she was older. I never expected to use it in the first year). I don't know how I could have possibly afforded her care without Trupanion. I'm so grateful. Every pet parent should have some kind of coverage.
Insurer: Trupanion
By: Star
We have a chance thanks to Trupanion!
My dog is my baby and my baby is a breed that is apparently more susceptible to a rare bacteria. There is absolutely no way I could have afforded to investigate and ultimately find the reason for her Illness without Trupanion. We have more of a road ahead, but she has a better chance now and i can sleep much easier knowing that if a big cost hits us again, Trupanion will be there to help. I’m so incredibly grateful for them giving me more time with my fur baby! If you are even remotely considering insurance You are nuts not to choose Trupanion!
Insurer: Trupanion
By: Jennie