Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,029 total


Verified July 19, 2021

I was upset that I could not lower my premium rate and it had to stay were it was

I was upset that I could not lower my premium rate and it had to stay were it was

Insurer: Trupanion Canada

By:

Useful
Verified July 19, 2021

MOST EXPENSIVE ANIMAL INSURANCE.

MOST EXPENSIVE ANIMAL INSURANCE...I CALLED THEM ALL BUT OVERALL BEST COVERAGE. WOULD LIKE TO SEE COVERAGE FOR TRAVEL WHEN YOU ARE GOING OUT OF YOUR COUNTRY:)

Insurer: Trupanion Canada

By:

Useful
Verified July 19, 2021

My shih tzu has had many health issues including cancer.

My shih tzu has had many health issues, including cancer. Many of the bills from the vets have been very high. If not for Trupanion I don't know if I could have managed to pay for all the treatments she has had and is still having. Thank you Trupanion.

Insurer: Trupanion Canada

By:

Useful
Verified July 19, 2021

You guys are better than my own health insurance.

You guys are better than my own health insurance. I can always call, wait time is always low, friendly staff, direct billing thru my vet allows me the freedom to say yes to whatever my pet needs no matter what my bank account says. Adorable pet health that I can count on. Thank you!

Insurer: Trupanion Canada

By:

Useful
Verified July 19, 2021

Get Pet Insurance (Really!)

I submitted my claim and it was approved within 24 hours. I'm SO glad I got pet insurance. I got it just to be prudent but my 6-month-old puppy has had two very random and very serious (and expensive) issues and Trupanion has saved me literally thousands of dollars in unexpected and unplanned for bills.

Insurer: Trupanion

By:

Useful
Verified July 19, 2021

Fantastic service!

Max, our little Chinese Crested mix, was suffering. The Vet diagnosed pancreatitis. His treatment costs were significant. Trupanion covered a large portion of the bill and Max is recovering nicely. We couldn't ask for a better outcome. Thanks Trupanion!

Insurer: Trupanion

By:

Useful
Verified July 19, 2021

The service isn't right for any pet owner who would like wellness checks covered.

The service isn't right for any pet owner who would like wellness checks covered. My cats are healthy, but have check ups that are expensive.

Insurer: Trupanion

By:

Useful
Verified July 19, 2021

Well my experience with you guys has been good so far.

Well, my experience with you guys has been good so far. I’m watching, however, as may rates get higher and higher, you guys nit pick a LOT more than you used to, and processing times get longer and longer.

Insurer: Trupanion

By:

Useful
July 18, 2021

Great service and coverage but terrible price hikes!

We lost our mastiff after 5 yrs. cost started at $65 and ended at $151 a month! $9 annual price hikes reasonable but then $30 hikes especially during covid! They paid all the claims timely. Now our new Frenchy would only have 70% instead of 90% coverage so on to a new one

Insurer: Healthy Paws

By: Julie

Useful
July 18, 2021

Easy claim process and quick reimbursement

I've had Healthy Paws for my Frenchie since I brought him home as a puppy. I found their rates to be very competitive and their plans comprehensive. Healthy Paws gets high marks for ease of making claims, it literally takes minutes on the app, as well as very timely reimbursements, sometimes same day for small claims. Recently my Frenchie had surgery for a disk herniation which was our first large claim. HP reviewed it and the check was sent 3 weeks later, thus I was very pleased with their responsiveness. They even emailed me checking on how he was recovering. The only thing is my Frenchie will be 6 years old, and there were some significant premium rate increases in the last couple years, and I'm concerned it will happen again after the recent large claim. It is quite possible that this is common with many pet insurance plans, so something to consider.

Insurer: Healthy Paws

By: Marissa

Useful

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