Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,029 total


September 12, 2021

Scam artists

I have had three dogs insured by embrace for several years. Their claims process was fairly simple, deductible options were fair, payouts of course are never 100% but options were clear. Luckily I have not had to submit very many claims on any of my three dogs for the entirety of the policy and my yearly payment jumped up almost $600 in 2020 and Another $600 for this year. Their suggestion was to increase my deductible and decrease the maximum amount payout and decrease the percentage of pay out I get. Making one slight adjustment to raising my deductible up a level, decreasing their level of responsibility down $2000 and decreasing the percentage they cover, dropped it only $15 on one dog. That’s it. So their explanation was due to my pets age and location I live they have to raise the premiums on that scale. In other words we will take your money for years on end while you file no claims because they are young, then, we will raise your premiums to the point you can’t pay them any longer when they are older and the chances of us needing to pay YOU out, get higher, so we will raise it so much that we would rather you cancel the policy and you just put your dog down and we keep all your money that you paid for years having a false sense of security and ensuring your dogs health needs are met and covered. I guess it’s my fault for not reading some fine print somewhere that said we can hike up your rates endlessly because we are getting worried your dog is getting old and we might need to pay you some money back. I will be looking elsewhere for a new policy that will no doubt gouge my eyeballs out as well but at least I will go into it knowing that upfront. Also if you ever need to get customer service to respond to you, they don’t.

Insurer: Embrace

By: Jennifer

Useful
Verified September 12, 2021

The best pet insurance ever

Our dog suffers from seizures. His medication is over $100/month. Trupanion covers 90% of it!

Insurer: Trupanion

By: Katie

Useful
Verified September 12, 2021

Trupanion is the best!

I could not be more pleased with the coverage provided, the reasonable cost, and the compassion of your company that I felt with my contact person Stephanie.

Insurer: Trupanion

By:

Useful
Verified September 12, 2021

Family’s first time owning a dog, great experience with Trupanion

Great & reasonably priced options. Excellent costumer service with kindness a bonus

Insurer: Trupanion Canada

By:

Useful
Verified September 12, 2021

Good coverage, however....

The sign up process was simple and straight forward and the coverage seems amazing however there was a sign up fee that was charged without my knowledge during the sign up process, which makes me concerned about how transparent this coverage will be

Insurer: Trupanion Canada

By:

Useful
September 12, 2021

Astronomical Premium Increases Each Year

The monthly premium increased dramatically each year starting in 2013 from about $35 per month to their new proposed premium of $143 per month. Several other top rated companies have offered me the same coverage for my 8 year old dog in the $45 range. I have made only a few small claim over the 7 plus years I have had my dog insured. I urge everyone to avoid using Healthy Paws insurance.

Insurer: Healthy Paws

By: Leslie

Useful
September 11, 2021

This is not the best it's a fraud and should be ashamed to have its name!

It took over a full month to process 1 claim and I was not one reached out to. They barely covered 28% of the visit and gave some unlogical reasons on why. This is such a fraud and scandal. I will be submitting a course of action through my employer so this doesn't happen to hard working Americans.

Insurer: Pets Best

By: Christopher

Useful
Verified September 11, 2021

New Kitty Accident

very happy with you. I have a new kitty that was injured unexpectantly and so happy I had this insurance. I recommend it to everyone now

Insurer: Trupanion

By:

Useful
Verified September 11, 2021

Extremely happy with Trupanion

I’m very happy with Trupanion and would recommend to anyone. Thank you

Insurer: Trupanion Canada

By:

Useful
Verified September 11, 2021

It's a good insurance policy

It's a good insurance policy

Insurer: Trupanion Canada

By:

Useful

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