Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,030 total


Verified March 12, 2023

Extraordinarily Helpful

Thank you Trupanion for helping us give Rodney the best care possible. Submitting claims takes 2 minutes (literally I timed myself) and we see a response in less than 7 days on average. Thank you!!!

Insurer: Trupanion

By: Corina

Useful
March 12, 2023

Great Company -Outstanding Service!

I have both of my cats insured by MetLife Pet Insurance and I am thrilled with their customer service I make sure I provide the information needed in by MetLife and receive prompt and fair responses every time. The coverage provided has a always me or exceeded my expectations. I highly recommend MetLife for your pet insurance coverage.

Insurer: MetLife

By: Donna

Useful
March 12, 2023

Best pet insurance

I cannot say enough about Healthy Paws. They have exceeded my expectations of a pet insurance. My Yorkie had a collapsed trachea last year and since that time, I have submitted over 30 claims for him. They have paid out for each one. The process is easy and the payments are usually quick. My premiums have not gone up through the roof either. They check in on him to see how he’s doing as they are aware that he will have a lifetime of medical needs. Best pet insurance.

Insurer: Healthy Paws

By: Lori

Useful
March 12, 2023

Great service

Definitely has been worth the money, our dog has bad allergies and big eyes that the cat loves to swat at! Claims have always been processed super fast with no issues! I’d highly recommend!

Insurer: Pets Plus Us

By: Teresa

Useful
Verified March 11, 2023

No hidden charges

Very straight forward no hidden charges.

Insurer: Furkin

By: Rhodora

Useful
Verified March 11, 2023

Great policies

Great policies, exceptional coverage, good price. I have yet to used the service.

Insurer: Furkin

By: Shelley

Useful
Verified March 11, 2023

Pet health investment

Absolutely no hassles. This is one of the best investments I've ever made in my pet's health.

Insurer: Trupanion

By: Beth

Useful
Verified March 11, 2023

Quick and easy claims processing!

I had been a customer for 9+ years and have never had any concerns with how my claims are processed/paid. The turn time is very fast.

Insurer: Trupanion

By: Mary

Useful
Verified March 11, 2023

Spring

So easy to use at the vet’s office.

Insurer: Trupanion

By: Janet

Useful
March 10, 2023

DO NOT use HEALTHY PAWS pet insurance

This company is the worse. I had nothing bad to say about them until my dog actually needed their insurance. My dog is nearly 12 years old. I have used the insurance a couple of times for minor things (cut paw, etc.) for over 10 YEARS. My dog needed emergency surgery due to crystals that had formed in his bladder and plugged his urethra. He would have died without it. He had to stay in the ICU for 2 days and then 1 more day for observation. Everything cost approximately $6000. I have their 90% coverage and paid $600 for the service. I was very happy that I had the insurance and that they were easy to work with and reimbursed me quickly. I wasn't so happy when I received an email 6 weeks later telling me my monthly premium was increasing by more than TRIPLE what I had been paying. When I complained they sent me a canned email explaining how vet costs had increased in my area and it was necessary. I sucked it up and decided to stay with them, especially after paying them for over 10 years. A few months ago I was in CA with my dog and my dog became ill. We ended up going to an emergency vet because we couldn't get into any regular ones. The cost for treatment was around $1500. Healthy Paws reimbursed me with no problems. I came to the conclusion that I made the right decision to stick with them. However, today I received the EXACT SAME email that they sent me last year that vet expenses in my area had significantly increased and that my premium was going up another $100. The bottom line is that they're great to work with as long as you only need the insurance for MINOR problems. Now that my dog is a senior, I have come to the conclusion that they are trying to force me to cancel my account by making ridiculously huge increases to my premium. They know as a dog ages, they are going to start needing their insurance. I absolutely DO NOT RECOMMEND Healthy Paws.

Insurer: Healthy Paws

By: Julia

Useful

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