Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,042 total


January 29, 2018

quick responses,

quick responses, amount of coverage, reasonable premiums, ease of service (Trupanion Express), recommended by my vet.

Insurer: Trupanion Canada

By: Laurie

Useful
January 29, 2018

My little girls claims have always been filled promptly,

My little girls claims have always been filled promptly, for this our entire family is grateful. Please note in a effort to save money we continuously search for pharmacy venders whose prices are reasonable...her prescriptions have been transferred; Walgreens nor CVS will NOT be used (they are price gougers and often do not have her meds in stock...weve discovered a fair better pharmacy...Janice and Leilah

Insurer: Trupanion

By: JANICE

Useful
January 29, 2018

As our dog was referred to a specialist because of obvious vision problems.

As our dog was referred to a specialist, because of obvious vision problems. The veterinary ophthalmologist diagnosed Max as having a problem with focus speed, making it appear that he was losing his sight. We thought it might be a problem. We also thought our vet insurance would cover such a thing. We're also trapped by time in coverage from Trupanion -- despite the huge and steady increases in premium. At close to $1500 a year, you must be doing very well, indeed. Also not happy that the Canadian firm we first dealt with is now a foreign entity.

Insurer: Trupanion Canada

By: George

Useful
January 29, 2018

Our goldendoodle Rocky is now 7 years old.

Our goldendoodle Rocky is now 7 years old. A week ago he had spinal surgery to deal with his ongoing Intervertebral Disk Disease. Thanks to our coverage this was not the $7k+ trauma for us it would have been without Trupanion. Their claims service has been painless from the start and their payments and claim process straightforward and easy. Any anytime I have dealt with their customer service team they have been pleasant and helpful. Id recommend Trupanion without hesitation (and have) to friends and family.

Insurer: Trupanion

By: Robert

Useful
January 29, 2018

Great service.

Great service. Very smart investment.

Insurer: Trupanion

By: Robin

Useful
January 28, 2018

Awesome insurance

ASPCA pet insurance is really wonderful. I am posting this because I previously posted a terrible review. The insurance took 3 months to reimburse me due to 'insufficient information from vet'. At the time I was broke and it seemed like the reimbursement would not come around. However, it eventually did and I am so grateful! My cat recovered from diabetic ketoacidosis and is now under control. It is very likely that now that he has a pre-existing condition, he will not qualify for further reimbursement. However, I have kept paying $30 in order to 'pass on' some cash to someone else. I highly recommend aspca - they raise a ton of money for all kinds of animals. I'm not sure if the insurance is related to aspca but I also recommend looking into saving one of the animals from the shelters. They are GREAT pets and having a pet makes you happier.

Insurer: ASPCA

By: Lucienne

Useful
January 28, 2018

caring

Love the fact they care customers. My boy passed few months after the renewal. They offered partial refund of renewal fee, also paid all cancer treatment. I'll choose PetsBest for all my pets.

Insurer: Pets Best

By: MK

Useful
January 28, 2018

Multiple Pets Insured

All of my pets (4 cats, 1 dog) have been insured with Pets Best since ownership began. The company has always been responsive and it's a pleasure to get a real person in real time when calling. No robots or multiple recorded options. The company responds quickly and deposits any reimbursements into my checking account in a timely fashion. My only areas of dissatisfaction, which I'm sure could be said of any other company: 1 - Dental procedures for conditions such as gingivitis are not covered. Since gum and tooth diseases can lead to multiple health issues, i.e., heart, kidney, etc., this seems to be a case of false economy. It is far less expensive to cover mouth issues than to cover organ diseases. 2-As pets get older, the premiums increase exponentially, sometimes leading pet owners to have to choose between risking the odds of maintaining the health of a senior pet vs. paying very sizable premiums. I would recommend that everyone begin insuring pets as soon as they are rescued or adopted, since anything that occurs before insurance kicks in would be considered pre-existing. Once a pet is insured and an illness occurs, Pets Best will not exclude that condition.

Insurer: Pets Best

By: Judith

Useful
January 28, 2018

So thankful

I am so greatful for Pets plus us insurance. Of course I was going to care for my pets no matter what but could not have imagined that a dog so young could have so many things go wrong at such an early age from a serious allergic reaction to needing cruciate ligament surgery with a few bumps along the way in her medical treatment. Thank goodness for insurance!

Insurer: Pets Plus Us

By: Karen

Useful
January 28, 2018

Every time Embrace has been reliable, forthcoming and quick in response to a claim.

I have appreciated how honest, reliable and quickly all my legitimate claims have been paid. The claims that fell under deductible on my part, or were excluded for valid reasons were clearly identified. No problems at all.

Insurer: Embrace

By: Jean

Useful

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