Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
20,816 total
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Positive experience
So far, I am learning how it works and how things are covered. So far, this has been a positive experience and I have been talking a lot about you to coworkers.
Insurer: Trupanion
By: Doreen
Would recommend
I would recommend (and have done so) Trupanion to others looking for pet insurance for several reasons: 1. When my dog's life was in balance, having pre-approved Trupanion coverage ensured that we could get the care for him that we would not have otherwise been able to afford. 2. In most instances, the responses and payments have been prompt 3. The Trupanion insurance is not pro-rated for your dogs age 4. Trupanion does not place ceilings on the dollar amount of a yearly total or a total for certain drugs as I know other insurance companies do. However... 1. The premiums for Trupanion are high, putting them above what many pet owners can afford This would be reason that I would hesitate to recommend Trupanion to others...the cost restraint.
Insurer: Trupanion Canada
By: Louise
Premiums
Very disappointed that premium are increasing each year. I used to pay $35/mth. Now my premium are over $70 even after increasing my deductibles
Insurer: Trupanion Canada
By: Josee
Didn't Think I Needed Insurance, But Boy Was I Wrong
When I purchased this insurance a couple of years ago it was because I was reading about all the canine cancer among my dog owner friends and I didn't want to ever have to make decisions based on money. Thank goodness we haven't had that issue, but in the past two years our Joey was diagnosed with seizure disorder. The cost of the ER bills, regular vet visits, routine bloodwork and meds was more than I could have imagined but Embrace has been there all along. Once met my deductible I just filed the paperwork online and my claim was settled, usually in less than a week. My reimbursement goes right to my bank account, lickity-split. This year we had a case of "happy tail" (whacking his long tail against something too hard and it splitting open). We had to have 4 inches of tail removed and once again the claim was handled quickly and easily. Just as with human insurance, you pay every month and wonder why. But when you need it, it's good to know it's there.
Insurer: Embrace
By: Ilene
I got scammed by Trupanion Pet Insurance
I signed up with Trupanion about one year ago $90. with $250 deductible for each health issue. My dog developed a muscular condition that is on going Trupanion covered me like they promised they would But just this week I got an email from them saying that my coverage is going from $90 to $140 per month. After much complaining they have offered me $99. with $300 deductible When I signed with them they assured me no condition or cost would affect my coverage. I find this so unfair and they have me hook line and sinker because no other pet insurance company will cover his ongoing condition I just want to make people aware of their scam. I am a senior and find this so unfair. A 50% hike is outrageous.
Insurer: Trupanion Canada
By: Yvonne
Worst insurance ever
It is a scam insurance ever. I was offered by my new employer to switch from my pet insurance that I have been happy with for 8 years. I was hesitating, but the sales of Nationwide insurance convinced me that it would be a smooth transition and as long as my dog does not have any chronic preexisting conditions that she has been medically treated or diagnosed before I should have no issues with any of my routine visits and incidents. Well all of that was a big lie !!!! I took my senior dog to a routine care vet appointment as she was due for some vaccinations and a senior panel blood test. And then did multiple other routine care tests as it was All supposed to be covered and included in my policy. As a result: First, Nationwide took over 2 months to process the claim and then after I had to get a manager involved to expedite the process, they denied with an excuse it was a preexisting condition. Never mind that my dog had no treatments before nor been to the doctor for past 2.5 year and in great shape. The reason they said it was pre-existing, as I mentioned to the doctor that I am noticing some walking pattern change and she had fat deposit growth but no treatment was done for that and needed. Which is a normal patient doctor conversation on the routine visits. But Nationwide decided to use that as a medical conclusion of preexisting conditions and denied all of the claims made. So totaled to about $500-$600. Also the routine dental that was supposed to be covered, they did not cover as well as the doctor wrote in the chart as they were cleaning the teeth there was some tar. Ha ha.! If you would not have tar why would you even clean the teeth in the first place!!!??? As the Nationwide manger explained to me, that since she had it before doing to the doctor, it preexisting. Which means anytime you do to the doctor with your pet, it will be pre-existing as the pet shows the symptoms before the visit. But isn’t why you would go to the doctor in the first place???? So everything they sell is a pure lie and a scam!!! Don’t fall for it and lose so much money as I did!!!!
Insurer: Nationwide
By: Yay
No Other Pet Insurance Can Compare at this time.
I wish I had insurance as good as my dog!!!! Thanks Trupanion!!!! Need owner policy =:D) The only thing I do not like is not having a provider list of who does and does not accept Direct Pay. I am sorry but the Vet's that do not, well that is their issue. If I am paying out of pocket and being reimbursed then I should be able to chose from a Direct Pay facility when paying the rate for a zero deductible policy every month. A list of those with the software should be provided. Other than that Trupanion is the absolute Best Insurance I have ever dealt with. Human, Animal, or Property. Please consider the provider list Trupanion, if only for your higher priced Zero deductible plans.
Insurer: Trupanion
By: Silver
Deductibles
Your deductible per incident is costing me more money than a policy I have with another company for another of my dogs. In addition, this is the second time you tried to apply a new deductible for an already-claimed problem. This last time was for a RENEWAL of an Rx. The rep with whom I spoke apologized saying a careless rep misread the claim. I think not. I think your company tries to deny claims or start new deductibles on purpose to save money. I'd be happy to speak to a supervisor. As you see, I have multiple policies with you and don't appreciate this type of treatment.
Insurer: Trupanion
By: Dana