Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Cancel coverage
Regarding the subject telephone conversation, with your associate, I clearly stated that the purpose of my call, was to cancel the insurance coverage, due to the rapidly increasing premiums. That call should have cancelled your processing of the bank debit payments of premiums for November and December. Shame on your company! Your company, notwithstanding my verbal previously stated cancellation order, on December 23rd, I received a email dunning message for the January premium. I've had to cancel the credit card that you use to collect the premiums, in order to curtail any more debits by your company.
Insurer: Trupanion
By: Mark