Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Pets Best is the BEST and they excel in customer service and knowledge! Easiest Claim processing too and above all, they care!
I have been with Pets Best for about 10 years now for both of my chocolate labs, Finly and Kyla. I have been so worried as they age that I won't be able to give them the proper care. With Pets Best, I have really been able to do what is best for my kids, rather than worry about what I can and can't pay for. The process of submitting a claim is so easy and efficient and the turn around time is outstanding. I didn't understand at first why the rates increased as they age, but now that they are 9 and 12 I realize what is needed for proper care. I am so grateful and the customer service staff are truly exceptional. I always feel like I am being heard and cared for. I always feel like they understand that Finly and Kyla are my children and deserve top quality care. I am grateful and just wanted to share how fortunate I have been to have them behind me over the last 10 years. Many thanks to you all!!
Insurer: Pets Best
By: Amber
Great insurance
so far we have had great experience with Nationwide's pet insurance. The claim process has been easy and we have not had any issues with any claims or reimbursements. The website is also fairly easy to navigate and I like how you can access all the claim info easily on the site. Only thing is I feel it takes a while to get the claim processed.
Insurer: Nationwide
By: Susan
So glad I have this insurance!
Have had to use the benefit more than I would have liked (because it means my dog has been sick), but I'm sure glad I have the insurance. Only wish the claims processing was faster.
Insurer: Nationwide
By: Vicky
Grateful for this insurance
The expenses with Angus' teeth and Duncan's back would have been crushing and probably resulted in euthanasia for Duncan without Nationwide. We're very grateful.
Insurer: Nationwide
By: Brian
Very easy to work with
Glad we have the insurance. Care when needed can get expensive.
Insurer: Nationwide
By: Reynaldo
Best Decision Ever
Our catty was super healthy but I went ahead and got the Nationwide plan anyway, for teeth cleaning and wellness. ALMOST cancelled it and I’m so glad I didn’t. She is having some issues and the insurance makes decision making so much easier. Claims are super easy and paid in a timely manner - and with electronic payments it’s even easier. Thank you!!
Insurer: Nationwide
By: Lisa
So happy we have this insurance!
Ella is my 3rd dog. I never had pet insurance for my other 2 dogs, and I had HUGE medical costs with both. I decided I would never go without pet insurance again! I did my research, and I loved the fact that Nationwide offers so many coverage option levels. I took the best plan that they offered. It is not cheap, but I feel it is worth every cent for my peace of mind, and to save my credit cards from being charged with huge medical bills. :)
Insurer: Nationwide
By: Lisa
Complete scam, don’t buy.
Not worth your money- put the same amount into a savings account for your pet each month and you’ll come out further ahead and less stressed. Infections that are by definition NOT conditions are treated as such, meaning a lot of things aren’t covered, specifically if a pet’s health worsens related to the “condition.”
Insurer: Nationwide
By: Catherine
The very best insurance
We have had your insurance for about 4 years and couldn't be happier with them they pay back in about 3 weeks after receiving the claim we recommend you to everyone you are so easy to deal with keep up the great work
Insurer: Nationwide
By: Dwight
Good insurance
This is good insurance to have but the payment limits can be frustrating. My dog had cancer a few years ago and needs a checkup with his oncologist a few times a year, which includes an ultrasound each time. The radiology limit is so low that his insurance pays for less than one ultrasound per year. Overall, it has been a big help and it really helped us to get partial reimbursement for his chemo. Our other dog recently died but he had the upgraded plan that paid 90% of everything after a $250 deductible. That plan was awesome! They even paid for his cremation. Claims are easy to submit through the Vitus Vet app, and payment is simple with direct deposit. I have looked at other pet insurance companies and Nationwide has been superior to everyone else. If we get any more pets in the future we will insure them with Nationwide.
Insurer: Nationwide
By: Stacey