Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,503 total
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Stay for the Customer Service
Watch your premium each year - Figo likes to play the price gouge game. That said, if you are dissatisfied, Figo will assign you an excellent customer service representative to help you assess your options and find what’s best for you. Filing a claim takes almost no time at all, and claims are processed scary fast. Overall, Figo is legit. My only criticism is that they need to pay closer attention to their underwriters and price gouging.
Insurer: Figo
By: Molly
Trupanion provides excellent service
Trupanion always pays promptly and is totally fair in their processing of claims. I have been very happy with this company.
Insurer: Trupanion
By: Louisa
My Lexi story
My boxer Lexi had to have an unexpected surgery and if we didn't have our Trupanion coverage, it would have cost me thousands of dollars out of pocket ! If anyone has a pet and wants to be covered for any emergency than you need this insurance !
Insurer: Trupanion
By: Raymond
Fair Makes owning a dog stress free
Fair Makes owning a dog stress free
Insurer: Trupanion
By: Pat
Thank you
Aside from occasionally taking a few extra minutes to respond regarding a claim, I have been quite happy with the service provided and the coverage. I can truly say that, if it were not for Trupanion, I would not still be enjoying the company of my dog. For that I am truly grateful. Thank you Trupanion!
Insurer: Trupanion Canada
By: Maria
LOVE
I have Healthy Paws Insurance since 2013, I love them, very friendly, easy to submit claims and the payment is in your account 2 o 3 days later. The premiums are high but is good to know they are there when your baby is sick and you don't need to worry about money, only the best for your pet.
Insurer: Healthy Paws
By: Grace
What a Wonderful Company
Never experienced such rapid claim settlement as FIGO. For the price we pay every month, the service is extraordinary. Have recommended FIGO to many friends, and will continue to do so.
Insurer: Figo
By: Joshua
Great value and service!
Even though our premiums have gone up it’s worth having this as we almost lost our pup last year. Figo was friendly, responsive, timely, supportive and allowed us to afford care for our pup Stan that we otherwise would not have. Thank you so much! Without you we wouldn’t have our little guy. Highly recommend!!
Insurer: Figo
By: Katie
Best thing I ever did for my doggo
I've carried this insurance since the day my pup arrived 7 years ago at age 2-1/2 mos. The monthly premium was reasonable and affordable and I'm so glad I kept it. Not happy that I had to use it cause it meant my doggo was injured, but Trupanion was there for us and worked directly with my wonderful veterinary staff to make him well and that helped alleviate any further pain (i.e. in the wallet). I highly recommend this company. If you're going to have insurance, have it with a reputable company. It's worth it.
Insurer: Trupanion
By: Margaret