Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,440 total


February 06, 2020

Be prepared for high rate increases for no apparent reason

We've had Healthy Paws coverage for the last 10 months for our 1 year old lab. During that time our dog has been healthy and we have received no benefits from the coverage. Healthy Paws just sent us an email for our policy renewal. They are raising the premium 29%. That's outrageous, and let me repeat that we never received any money from them. It's not like they were losing money on us. Seems they offer a lower price for new business and then jack it up on year 2.

Insurer: Healthy Paws

By: Spencer

Useful
February 06, 2020

AVOID! AVOID! AVOID! AVOID!

Complete SCAM! I was only with this place for 3 months and it was an absolute nightmare. My dog had a UTI last year and received treatment for it. She then got an allergic reaction to some food she was on and was given a steroid. This induced another UTI and was given medication and well as a powder to prevent diarrhea. I spent over $600 in this time frame and was ONLY reimbursed for $133. First I had called to see why the claim was taking SO long and they had told me they needed more information, which I wasn't aware of because I received no call whatsoever( This could have sped up the process by weeks). I spoke to multiple people and every time I spoke to them it was a different story. I am so disgusted by the way this place runs their business. They will not cover the UTI and other medication because she has had one UTI before and won't cover the diarrhea meds because the food she was on was giving her a bit of constipation, so this was ruled as a gastrointestinal issue that was pre existing.. SHE DOES NOT HAVE A CHRONIC UTI ISSUE. IT WAS ONLY BECAUSE OF THE MEDICATION SHE WAS ON!!! I gave this place the benefit of the doubt despite the HUNDREDS of bad reviews on them and I was of course, led to disappointment. I will/would never recommend this place to anyone EVER! Please save your money and DO NOT GET INSURANCE THROUGH HERE. THERE ARE MANY MANY MANY MANY LOOPHOLES!!!

Insurer: Petsecure

By: catherine

Useful
February 06, 2020

Best Decision Ever

We’ve had such a pleasant experience with healthy paws. My pup recently had major surgery due to a torn ligament and Healthy Paws made it so easy for her to the care she needed without us having to worry about money. As any pet parent, I would do absolutely anything to make sure my dogs are healthy and happy, and I can do just that with Healthy Paws. I cannot stress enough how important it is to protect your babies, I highly recommend this company.

Insurer: Healthy Paws

By: Brenda

Useful
February 06, 2020

Such a relief!

My Vet was able to submit a claim same day and it processed within hours! We had money back in our account auto deposited within 48 hours. It's so amazing! I'm so glad we trusted Trupanion to cover and protect our English Bulldog!

Insurer: Trupanion

By: Kelsay

Useful
February 06, 2020

Taking cost out of care decisions

I insured my dog at 6 months old once I saw how much a part of our family he became. I knew that I would never want to have to tell my kids that I could not afford to give our dog the care he needed. Fast forward through eight healthy years. Now we are facing a cancer diagnosis, surgery and chemotherapy in an otherwise healthy dog. Now I truly appreciate the peace of mind that comes with not having to consider the costs while making treatment decisions for him. Yes we will still have to pay our 10%, but that is possible. It is great that the payment is on the actual bill not the equivalent of reasonable and customary charges. The response time to claims and payment is really fast. The people I've spoken to have been very helpful. Even the claims email included wishes for my pet to feel better. I highly recommend and will definitely cover and future pet with Trupanian

Insurer: Trupanion

By: Deborah

Useful
February 06, 2020

So easy and cheap!

The sign up experience was flawless and quick thanks to Patricia Ostazewski’s expertice and past veterinary experience. I feel confident that if there’s ever a health concern with my dog Motown’s health that it won’t be a financial burden on me to make him well again.

Insurer: Prudent Pet

By: Billy

Useful
February 06, 2020

Better than human medical insurance.

I always tell people I know about Trupanion. The process of being assessed and then processed is simple and quick. It is much quicker than people insurance. I know because I am a human health care provider who bills monthly. Thank you so much. You make dog ownership a much easier experience.

Insurer: Trupanion

By: Linda

Useful
February 06, 2020

I`m not sure an animal is worth the cost of insurance.

I`m not sure an animal is worth the cost of insurance.

Insurer: Trupanion

By: Cliff

Useful
February 06, 2020

Trupanion paid

Took 2-3 weeks but paid

Insurer: Trupanion

By: Andy

Useful
February 06, 2020

Quick and Easy

Although my visit was for a hurt leg and I have a large deductible, if this ever happens to my dog again, his deductible is half way met.

Insurer: Trupanion

By: Karina

Useful

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