Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,255 total


December 29, 2019

A company that delivers!

I have nothing but good things to say about this insurance. I have had pet insurance for both my dogs, but this is the first time I've used Healthy Paws. The biggest reason I changed was the ability to choose my coverage. The last insurance I used had amounts for the maximum they would reimburse & it didn't matter what the costs were for your specific situation. Healthy Paws allows you to choose your deductible and percentage of coverage. This will obviously effect your monthly rate, but the choice is still yours to make. As I stated, I have had insurance for both dogs I've owned and I have had to have major surgeries to both. The 1st was a herniated disc in his back that had him paralyzed & my current dog had to have TPLO surgery. Both insurance companies covered the surgeries, but Healthy Paws went above and beyond! Not only did we get the 90% coverage after deductible, but it didn't take long to get approved. Yes, there is a delay (couple of weeks) for the major surgery as I'm sure they verify necessity, medical records, and whatnot. I was initially stressed that we had to pay for this surgery upfront & God forbid it gets denied or they try not to cover the entire surgery. Having your pet go through a major, costly surgery is a huge stress alone. What a weight getting lifted off your shoulders when you see that your claim has been approved! Then my poor pup got an infection from the surgery that caused an emergency vet visit that was quite costly. Fear not my friends! That was approved in just a couple of days! My brother has a different company for his dog & he said he had to wait months on every claim he has ever submitted. He is now looking to change to Healthy Paws. If you are looking for an honest, fair, caring insurance company there is none better than Healthy Paws! They even emailed me asking how my dog was doing after surgery. I thought maybe it was some standard automated email, but I figured I'd email them back with details just to see. Well within a day they responded with an email that was clearly from a person specifically to me. Sometimes it's the little things that go a long way!

Insurer: Healthy Paws

By: Lisa

Useful
December 28, 2019

DO NOT PURCHASE THIS INSURANCE

I've been paying for almost a year for three dogs, and one of my dogs gets sick and they do everything they can to stall and not pay the claim. They give one excuse, then another, and ultimately you're left paying for insurance that never reimburses. I switched from ASPCA because it was a little cheaper and i have 3 dogs so it gets expensive, but buyer beware, you get what you pay for.

Insurer: Pets Best

By: Charise

Useful
December 28, 2019

Comprehensive Pet Coverage

I have had Embrace pet insurance For 3+ years for my cat Chloe and they have reasonable rates and always process claims quickly!! I highly recommend them for pet owners. It really puts you at ease when your pet gets sick. My cat had UTI and kidney issues and almost everything was covered.

Insurer: Embrace

By: Gigi

Useful
December 28, 2019

Trupanion

I am so happy with my experience Trupanion was very fast at taking care of Lolas claim, Thank you I would recommend Trupanion to anyone. Susan Merry

Insurer: Trupanion

By: Susan

Useful
December 28, 2019

after researching my options and choosing Trupanion I am quite happy with everything your policies offer.

after researching my options and choosing Trupanion I am quite happy with everything your policies offer. I would have given it a 10 if you would also reimburse for the office visit. I have not had any claims yet since I just signed two of my pets up.

Insurer: Trupanion

By: Marlene

Useful
December 28, 2019

Good experience

Very good experience although expensive!

Insurer: Trupanion

By: Michele

Useful
December 28, 2019

Truly the Best Pet Insurance Ever

Trupanion and the staff are the very best. The response to claims is very rapid and easy to understand. I would recommend Trupanion to anyone who is looking for insurance for their pets.

Insurer: Trupanion

By: Jerilyn

Useful
December 28, 2019

service follow thru ahs been great

excellent plan for my dog, service is great

Insurer: Trupanion

By: Joanne

Useful
December 27, 2019

PetSecure? More like PetScammers!!

Just canceled my pet insurance. Two years of paying 50 bucks a month for insurance and not a single payout. So paying full vet bills and the full insurance premiums and every time a claim is submitted a big story about why they won’t send a cheque or how they never got a claim. They we recommended by SPCA when I adopted two senior cats, who are the most awesome dudes, btw. SPCA said they had a special deal that they would insure all spca-adopted cats even seniors at the non-senior rate and “everything would be covered”. SPCA said both cats’s teeth were fixed. Took them to the vet, turns out one of the cats did not have their teeth done. $1000 later, PetSecure tells me they don’t cover dental for the first six months of coverage and try to cancel my insurance because they are too old. Then it’s that they never received the claims, then it’s that they had a wrong address (but I never got any cheques from them after updating the address). This time it’s that suddenly there is a 400 deductible that wasn’t there before and diagnosing and treating cat diabetes is “preventative care” and not eligible for the stuff over 400. I’m out waaaay more money from paying PetSecure. Look just take that money that you would pay for insurance and put it in a vet bill fund in your own bank account—don’t pay these scammers a penny!! Pet Secure is such a scam!!!!!

Insurer: Petsecure

By: Sonder

Useful
December 27, 2019

Best coverage, easy claims, no games

After losing my cat, Jo, 8 years ago (and after paying $4k that I didn’t have but couldn’t resist paying), I obsessively researched pet insurance before adopting another rescue. Hands down, Healthy Paws was #1 based on my personal research. And the company has been true to its word. They don’t pay out on schedules, leaving you with coverage caps. They pay 70/80/90% of what the veterinarian charges depending on the plan you choose. I went for 90% with higher premium and only $100/year deductible. Early in her life, my little girl, Christmas, became critically ill with an autoimmune condition requiring bone marrow testing/surgery. Health Paws paid 90% of all charges. And they have continued to do so with other conditions that she has developed- surely over $10,000 by now. I don’t make a lot of money and I would not have been able to treat her without Healthy Paws. And it’s an easy, no-hassle-process. Just upload a screenshot or photo of bill (sometimes drs notes) and it gets processed in under a week. Continues to feel too good to be true. This has allowed Christmas to live and thrive for 7 years and most likely at least 7 more. She’s my little love so I wanted to share my thanks and recommendation.

Insurer: Healthy Paws

By: Holly

Useful

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