Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,428 total
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They refuse coverage for most injuries/ailments
My 2 year old dog tore her ACL, I hadn't had trupanion long enough for it to be covered, understandable, all of my other claims to them I have had to fight tooth and nail to get reimbursement. 9 months into paying for trupanion my dog tore her other ACL, now they are refusing to cover it because of the first injury, she is a liability... really?? Its not even the same leg so it isnt a preexisting condition..ISNT THIS WHY I HAVE PET INSURANCE? I do not recommend trupanion under any circumstance, it's a huge waste of money
Insurer: Trupanion
By: Brendan
Insured with Healthy paws since my dog was a puppy, my monthly premiums increase 30% when my dog turned 3 years old
I have never had a reimbursable claim with Healthy paws; I bought insurance when Danny was a puppy thinking it might be important when he got to be a lot older... My premium was $32 per month; Healthy paw just informed me after taking roughly $1000 in monthly premiums over the last 3 years that they are increasing my premium to $42 per month. First I never was informed that my premium was subject to future price increases when I bought the policy and secondly, a 30% increase seems very greedy.
Insurer: Healthy Paws
By: Timothy
Highly Recommend Trupanion
Excellent company. Claims are paid out quickly and no issues with coverage, costs or,changes in benefits etc. as pet ages. Would highly recommend this company over any other pet insurance company.
Insurer: Trupanion Canada
By: Adrienne
Because My vet mentioned a birth defect to me about my puppy (cork Tail).
Because My vet mentioned a birth defect to me about my puppy (cork Tail). He was not showing signs he mentioned it. He needs surgery and now you are saying it was pre existing. My vet is extremely upset as well and will no longer refer your company. Meanwhile he told me about your company. My policy said you cover congenital - Should I have taken a policy before the puppy was born? This is the 1 st time I ever had pet insurance. I guess your like most Health insurance carriers. You only want the money and not pay out. Sorry That's how I feel.
Insurer: Trupanion
By: Tracy
Great service and good prices
Great service and good prices
Insurer: Trupanion
By: Gina
Great service and wonderful employees.
Great service and wonderful employees... it's just really expensive in my opinion. But I believe you are best in class!
Insurer: Trupanion
By: Jan
Had no problem at all
Had no problem at all
Insurer: Trupanion
By: Beverly
My experience was really helpful and nice.
My experience was really helpful and nice. I had a question and it was explained very clearly- my price went up- not good for me at this time of no work- but we figured out a solution. Thank you.
Insurer: Trupanion
By: Monica
Trupanion is always there for us.
Payment is always fast, and explained thoroughly. We're very satisfied with Trupanion's coverage, and have recommended it to friends and family.
Insurer: Trupanion
By: Nat
Worst pet insurance company
When we got our dog, we went online and picked nationwide insurance because we thought it was the best policy out there. We purchased the most expensive policy that you had to offer. When our dog got impaled on a branch and had to go in for emergency surgery, the staff at the veterinarian hospital asked us what insurance we had. When we said Nationwide the rolled there eyes and said “good luck”. We soon found out why. The bill for surgery and two night hospital was $5,200. Nationwide paid $800 stating it was the same as a dog bite. After appealing, you paid an extra $600+. We spread the word on social media about what you did and we are presently shopping for another insurance carrier.
Insurer: Nationwide
By: Joseph