Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,428 total
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Excellent
One of the first things I did when I got my Lab puppy at 8 weeks was sign up for pet insurance. Having researched different insurances I landed with HealthyPaws because of their good sonsumer rarings, competitive premiums and website user friendliness/interface. I have never regretted this decision. The premium has climbed significantly in the 8 years since I have been a member, but my Lab has gone through an array of health issues since she was a puppy - chronic stomach issues, two knee operations and kidney disease to name a few - and HealthyPaws has saved me thousands of dollars despite the monthly premium payment. Their claims submission process is simple and straight forward, their claims department immediately confirms receipt and the review and processing time is very prompt. A detailed explanation of benefits and reimbursement follows within a matter of days. Their customer service phone support has also been outstanding, helpful and friendly. I recommend Healthy Paws to anyone looking for dog insurance, in particular if you have a young puppy with no pre-existing conditions to maximize the benefit.
Insurer: Healthy Paws
By: dj29
it is a bit pricey.
it is a bit pricey.
Insurer: Trupanion
By: Sherry
Terrible Customer Service- took over a month to process any claim or get a reimbursement
I cancelled my policy with Pet's Best after using them for about 6 months. To pay $45 a month on pet insurance and not receive adequate customer service is unacceptable. The claims process was extremely lengthy- took over a month for anything to process and I had to be the one to keep reaching out asking what is going on. I feel as though businesses are now using Covid as an excuse for poor customer service and that doesn't sit well with me, when these claims can all be processed via the internet. Overpriced insurance for low quality service. Would not recommend.
Insurer: Pets Best
By: Emily
Seems like a rip-off.
After paying the premium for a couple years, my dog needed emergency x-rays. It cost almost $400. Instead of any reimbursement, i was told that it would be applied to my yearly deductible of $500. Where's the benefit?
Insurer: Pets Best
By: Troy
Enrollment
I checked other providers and yours came highly rated. Also the service was excellent on enrollment.
Insurer: Trupanion Canada
By: Barbara
Trupanion is easy
Very easy and straightforward to sign up
Insurer: Trupanion Canada
By: Rebekah
Small print always gets me
The claims system works great. My only issue is that I keep finding out how many things are not covered by the insurance and end up paying almost 100% of veterinary care costs. But it's all in the small print so nothing to do about it but keep paying more for dog insurance than I pay for my kids' insurance.
Insurer: Trupanion Canada
By: Ana
Dissatisfied with pet insurance.
I want a plan without deductible. We have been paying so much money per month for our pet and with the deductible the insurance is almost worthless. Contact us to discuss.
Insurer: Trupanion
By: Sheri
Ear infection
Trupanion isn't like people health insurance, that was the hardest thing I had to learn about it. I like it because my little girl, has a tendency to get ear infections, so this last claim only takes us closer to meeting our deductible for her and her ear infections. So I explain to people that if you have a dog with a chronic issue, it is a good policy to have.
Insurer: Trupanion
By: Joan
It took over a month for a response which was a lot longer than normal.
It took over a month for a response, which was a lot longer than normal. I like Trupanion but seem to find I am never paid out anything as there is always another deductible I have to meet first. I know that's how the contract is, but its disappointing. My other dog has Nationwide, seems to be a much better contract.
Insurer: Trupanion
By: Julie