Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
23,428 total
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Avoid this insurance
I would avoid this insurance. First they want all office records from every vet every visited. They tell afer you sign up and process the first claim. They also have denied every claim we submitted for one reason or another. They are also quite expensive.
Insurer: Trupanion Canada
By: Joseph
Nice having Annie covered
Great being able to get top,notch care for Annie and not worry about the expense .
Insurer: Healthy Paws
By: Doug
Excellent plan and Customer Service
I am very pleased with the coverage and customer service at Pets Plus Us. My dog had a seizure so I took him into the Pet hospital. Although they didn’t direct bill I was able to have everything submitted and be reimbursed in the time before my credit card bill came. I was very impressed with the customer service as I had many decisions to make for my dogs treatment ( it was recommended I get an MRI) so I was told about the pre-approval process that was available, although the agent was pretty sure my plan would cover it they gave me peace of mind by doing the pre-approval process first. The only thing that concerned me was that my policy was up for renewal in January ( I submitted my claim in late November) so I was expecting a slight increase but my monthly payments did go up almost $25 a month which was a bit surprising. I have never claimed before so I don’t know if that was due to my claim or not.
Insurer: Pets Plus Us
By: Shannon
Quick and complete.
Quick and complete. Payment was as expected. I was able to do it online. Fantastic service.
Insurer: Trupanion
By:
We just enrolled a new puppy and it cost us $187 a month for him when we first started with Trupanion I feel your rates were very fair but now they are extremely high.
We just enrolled a new puppy and it cost us $187 a month for him, when we first started with Trupanion I feel your rates were very fair but now they are extremely high. What cost us for 1 dog now used to be what we paid for 2 of them and we have 4 dogs covered by you guys and now will be paying over 500 a month. I used to recommend all my friends and family but now I'm not so sure that most people can afford such a high rate. You guys have been wonderful and easy when it comes to claims but your prices have gone up way to much for me to recommend you.
Insurer: Trupanion
By:
You guys will find every excuse in the book to not cover a $2000 medical bill but will gladly accept my $73 monthly payment.
You guys will find every excuse in the book to not cover a $2000 medical bill but will gladly accept my $73 monthly payment. You guys are quite useless
Insurer: Trupanion
By:
Great
Chet has had quite a few things happen in his little life. Heathy paws was wonderful with coverage. Blocked intestine that would have killed my puppy. Being on a fixed income pet ins. Has been a life saver.
Insurer: Healthy Paws
By: Yolanda
Quick Turnaround Time
Pets Plus Us processed both our pre-determination and claim very quickly. Although our monthly premiums continue to rise on annual basis, I still recommend the coverage offered by Pets Plus Us.
Insurer: Pets Plus Us
By: Nancy
File in seconds, results in days, reimbursement in less than a week!
I don’t know what we would have done without Healthy Paws pet insurance this year. We adopted our dog Sting just over a year ago and I didn’t even know pet insurance was a thing until I saw that it was offered as part of my benefits plan at work. Not knowing what to expect I thought we’d give it a try for awhile, probably never need it but better safe than sorry. I am so glad that we did, just a few weeks ago we were told that our pup needed a pricey surgery. It has more than paid for itself and the peace of mind I have knowing that if something unexpected happens I can file a claim in seconds, receive a response in days & reimbursement in less than a week is worth the monthly fee! Plus they reached out to check on Sting and make sure he was recovering well, it melted my heart!
Insurer: Healthy Paws
By: April