Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Best decision!
This insurance has been worth every penny. Excellent customer service. Quick reimbursement on every claim filed. Complete assurance knowing my pet is covered and protected.
Insurer: Nationwide
By: Sandra
Horrendous
I have spoken to three different representatives in the last three weeks. All giving me different answers and zero help. I have submitted everything the vet has in their system on my puppy and I haven't even been able to get my January 4th, 2020 claim approved. I keep getting hassled to provide records from January 2018 and my puppy was not alive as he is currently 9 months old. What is the point of having the best insurance plan if working with Nationwide has been so horrible and time consuming. Will I ever see a claim refund? Everything I have submitted is listed under my policy as being covered. Most likely canceling my plan.
Insurer: Nationwide
By: Tori
Coverage is great, but if you use the plan they increase your premiums accordingly.
I have no issue with the company itself, customer service, ease of filing a claim, but what I do have an issue with is, I used this plan a lot last year, what did YOU do on my renewal, put my premium up $50/month. When I questioned this, I was told everyone's price went up, that is untrue, I know people that have the same plan as me, but they do not use it as often and their premium did not go up. I will be checking into filing a complaint, but giving you a heads up. This year I have used the plan even more, so I expect on my renewal, you will increase my premium again, if you do, I will know for sure it is because I have been using the plan. For this reason alone, I would not recommend anyone purchase coverage thru YOU.
Insurer: Nationwide
By: Theresa
The best insurance for your pet !!!
I was to say that I was hesitant of having a pet insurance but it is so worth it!! My dog had an accident resulted in a paw laceration, pet best revolved my claim very fast and I was able to receive my reimbursement very fast which made me feel so grateful for having this insurance. I have 2 puppies and it is very importan te to be prepared for unexpected accidents and illnesses. I would definitely recommend this insurance to any god owner !!!
Insurer: Pets Best
By: Jessica
Trupanion is a scam - don't waste your money!
Dog went in for surgery and I submitted my first claim ever with Trupanion. Long story short, I had to increase my deductible due to the high premiums. Old deductible was 500 and new is 1000. Claim was started on June 5 and new deductible was not meant to go into effect until June 12. I received an email from them stating that I would owe on the 600. It was a relief. Until the day of the surgery, when they sent me an email saying I would be paying the new deductible of $1000. I have been a loyal customer for 9 years only to get screwed over by them in my time of need. Also, google them - they owe $100,000 in fines for shady sales tactics and have plenty of bad publicity from others who have been burned.
Insurer: Trupanion Canada
By: Stephanie
The lifelong deductible has not seemed to work out in my favor thus far and I also really wish prescription foods were covered at 50% forever since they are replacements for medications.
The lifelong deductible has not seemed to work out in my favor thus far, and I also really wish prescription foods were covered at 50% forever since they are replacements for medications. Otherwise, Trupanion has been good and always available to provide info. I am happy overall with the coverage and the customer service
Insurer: Trupanion
By:
Very friendly and helpful staff.
Very friendly and helpful staff. And very good rates for insurance.
Insurer: Trupanion Canada
By:
Perfect investment
The process was extremely easy and quick. My pets are worth everything to my family. Having Trupanion is well worth the investment.
Insurer: Trupanion
By: Thomas