Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,094 total


June 18, 2020

Promptness courtesy - can talk to a real person almost immediately Good follow up and fair payment

Promptness, courtesy - can talk to a real person almost immediately Good follow up and fair payment

Insurer: Trupanion

By: Donna

Useful
June 18, 2020

Anxiety reducing pet insurance

Very fast and thorough service!! Very satisfied!!

Insurer: Trupanion

By: Robert

Useful
June 18, 2020

My premiums are up and when I enrolled I was not told they would increase.

My premiums are up and when I enrolled I was not told they would increase. Disappointed, feel that I have been taken advantage of, not encouraging.

Insurer: Trupanion

By: Lianne

Useful
June 18, 2020

Best pet insurance ever!

I have had trupanion for many many years and it's comforting to know that my pup is covered in case anything goes wrong. They pay the claims quickly no issues. Your check is in the mail immediately! If you love your fur babies please get pet insurance! You will NOT be disappointed!

Insurer: Trupanion

By: Paulina

Useful
June 18, 2020

Excellent phone customer service when I complained of not being able to process online.

Excellent phone customer service when I complained of not being able to process online. I was immediately emailed a claim form and quickly submitted my claim. Received a quick confirmation of receipt of the claim. Received the claim resolution within a week. The only reason the score is not a 10 is that the cost might be prohibitive for some pet owners.

Insurer: Trupanion

By: Melanie

Useful
June 18, 2020

I am very fortunate to have your insurance as Fiona has had many health issues

I am very fortunate to have your insurance as Fiona has had many health issues

Insurer: Trupanion

By: Susan

Useful
June 18, 2020

I am very happy with Trupanion

I am very happy with Trupanion

Insurer: Trupanion

By: Kristie

Useful
June 18, 2020

Professional and courteous so far but haven't had occasion to actually use the services hence the score of 8.

Professional and courteous so far but haven't had occasion to actually use the services hence the score of 8.

Insurer: Trupanion

By: JOHN

Useful
June 18, 2020

Very happy!

Very easy. I was very pleased

Insurer: Trupanion

By: april

Useful
June 18, 2020

Your pricing system is confusing and I am disappointed you won't help with a charge for spaying our pet

Your pricing system is confusing and I am disappointed you won't help with a charge for spaying our pet

Insurer: Trupanion

By: Steven

Useful

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