Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
14,029 total
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awesome customer service and quick payment
awesome customer service and quick payment
Insurer: Trupanion
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Pippa’s trip to Vet and Quick payment
Exceptional Service. Letter came in shortly after visit to Vet and money deposited directly to my bank account in a few days. Very impressed and keep referring people to you. Thank you
Insurer: Trupanion Canada
By:
Excellent customer service
I like the fact that the monthly payment does not change according to age. Also, the customer care person who helped me get set up was super professional. She was the epitome of excellent customer service!
Insurer: Trupanion Canada
By:
always a quick turnaround and I love the direct deposit option now as well :)
always a quick turnaround and I love the direct deposit option now as well :)
Insurer: Trupanion
By:
Epilepsy is much less of a worry now
I am a huge advocate for pet insurance, specifically Trupanion. I recommend it to everyone I see with a new puppy. I have an epileptic Cattle Dog named Moose that is my whole world, and with Trupanion money is never a question in getting him the care he needs. He has met his deductible for epilepsy, and he will be covered at 90% for the rest of his life now moving forward. I rest easy knowing I can take him to an emergency clinic or specialist at any time if need be. Claims are also easy, and response time is quick! Customer service is always pleasant and helpful whenever I need them. I am beyond pleased, and grateful!!!
Insurer: Trupanion
By:
Excellent service
It was so easy and convenient
Insurer: Trupanion
By:
Fast payment
Fast direct deposit payment. I just wish they could pay the vet directly.
Insurer: Trupanion
By: