Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
13,061 total
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Easy and effective
I have been very impressed so far! Claims are EASY and quick. Each one has paid off. No comparison with price of other products. Definitely recommend!
Insurer: Lemonade
By: Lexi
Great Customer Service for Pet Insurance Claim
I had great customer service for the claim I submitted. Submitting the claim was quick and easy. Once the claim was review, I received a phone call and a follow up email with detailed information on what was covered according to my plan. Thank you!
Insurer: Lemonade
By: Rena
Amazing! Easy claims and my money was reimbursed very quickly!
Everything went very smoothly and quickly. Took my puppy in for her shots. Turned in my claim before I every left the Vets office. Very quick turn around on reimbursement.
Insurer: Lemonade
By: Melissa
So far, so good
Quick and easy process
Insurer: Trupanion
By:
Easy process!
Super fast response as well as check reimbursement.
Insurer: Trupanion
By:
Best service ever
Best insurance company Inhave ever used fast service and it so nice they have driect pay makes it so much easier for people.
Insurer: Trupanion Canada
By:
My Million dollar dog
I have had excellent service from Trupanion for the past eleven years. Claims and payment are processed quickly.
Insurer: Trupanion Canada
By:
Excellent and friendly service !
Excellent! So thankful to have this insurance. Had to make a claim for gastritis in November. Her yearly exam was December. Then she got a double ear infection and bladder infection in January. My dog is so healthy just a weird couple months. Making claims was so easy.
Insurer: Lemonade
By: Aimee
Grace customer service
Got our Reimbursements quickly. Very efficient and great customer service.
Insurer: Lemonade
By: James
Insurance claim
Very pleased with the ease of purchasing the pet insurance and took the portion that covers the regular vaccinations. Put in a claim on puppy vaccinations and within 12 hours it was paid. Excellent follow up and seems to be all I expected.
Insurer: Lemonade
By: Bret