Payment Experience
Read pet owners’ reviews on payment experiences with pet insurance companies. Learn how easy it is to pay premiums, manage billing, and whether payments are processed smoothly and transparently.
15,047 total
Other Categories
Everyone should have this great company no quibble claims service very reasonable premiums
This has saved us a couple of times when it would have been hard to fund treatment. Thinking of when Beans snapped his cruciant ligaments and needed a new knee but also covers the on going expenses of dog ( and cat) care such as his terrible allergies. Claims process is fast and easy, my vet keeps the forms in his file. Payments are fast and cover a very decent percentage of the costs. I would hate to be in a situation where I had to destroy an animal because I couldn't meet to cost of treatment. I see a lot of animals surrendered to local rescues because the owners can't afford medical treatment. This puts additional burdens on the rescues and means going through the heartbreak of having to give up a furry friend.
Insurer: Trupanion
By: Matthew
Always had a good experience
Always had a good experience and speed in which I was reimbursed
Insurer: Trupanion
By: Bette
Filing was very easy!
Filing was very easy! I received my money much quicker than I'd expected.
Insurer: Pets Best
By: Dakota
Excellent support
Excellent support when I called to confirm benefits. Very swift payment. So thankful to have this insurance to pay for my dog s surgery after she was hit by a car.
Insurer: Trupanion
By: Susan
Excellent timely resolution
Excellent timely resolution and payment of claims.
Insurer: Trupanion
By: Eric
Everything is handled
Everything is handled in a timely manner, no issues at all
Insurer: Trupanion
By: Mary
Excellent support
Excellent support when I called to confirm benefits. Very swift payment. So thankful to have this insurance to pay for my dog s surgery after she was hit by a car.
Insurer: Trupanion
By: Susan
Excellent timely resolution
Excellent timely resolution and payment of claims.
Insurer: Trupanion
By: Eric
Very prompt claim reimbursements.
I have had this insurance for 7 years and I just had to use it for the 1st time. Of course, the vet wanted money up from for a CCL surgery. The claims can be sent online. You can get reimbursement directly to your banking account. I was reimbursed before I have to pay my CC. Outstanding service.
Insurer: Embrace
By: Nancy
Can’t be any better!
I had a lot of claims to file and they made it so easy for me. One form and they dealt directly with the offices to resolve and pay on all of them. Direct deposited all the money within a few days. I couldn’t have asked for anything more. They were amazing considering the complicated health issues my cat went through.
Insurer: Trupanion
By: Dalia