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Browse unique and miscellaneous pet insurance reviews that don’t fall into standard categories. Includes special experiences, feedback, and personal stories from real pet owners.
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The worst!
The worst!! Price gouging worse than human insurance companies. It’s all a scam. So many better companies out there these days. Edit: since I can’t reply to the canned reply from embrace I’ll do it here. There are SO MANY better options out there for pet insurance. Better coverage, WAY better prices and better reviews! Embrace is owned by a monopoly and they do NOT care about pets. They care about MONEY! Please don’t believe the reviews that sing their praises. Either they are people who just signed up and haven’t had premiums double or triple the first time they renew, or they are totally fake reviews altogether. This insurance SUCKS.
Insurer: Embrace
By: A Ro
Disgusted doesn't even begin to cover it PT2.
Because I can’t reply to your response, @Embrace, I’d like to set the record straight for anyone following this issue. The acquisition of Embrace in late 2023 by private equity firm JAB Holdings, who now owns more than 10 pet insurance brands, should not be ignored. According to JAB’s 2024 Annual Report, their strategy is focused on using acquisitions to drive revenue growth, and they explicitly highlight “above-industry growth” in pet insurance, attributed to “partnership activations,” “premium increases,” and new business writings after consolidation. So while you keep telling me my 200%+ rate jump is due to “normal aging and inflation,” your parent company openly reports that profit growth comes from raising premiums after rolling up multiple pet insurance companies. JAB’s own report states that their North American pet insurance platform, Independence Pet Holdings (which includes Embrace), posted “core brands GWP [gross written premium] up +30.7% vs. last year” and touts “rate optimization initiatives” as a main driver of that growth, not just rising vet costs. Just here on Trustpilot, at least four of the brands that have been bought out by JAB Holding Company have received garbage ratings from consumers, with the most of them centered around astronomical rate hikes, frequent claim denials, and sudden policy cancellations without no notice. Does that sound familiar? It’s disingenuous to blame these rate hikes solely on my dog’s age or veterinary inflation when the real catalyst is a private equity group, now holding a billion-dollar portfolio in pet insurance AND veterinary services, seeking returns through aggressive price hikes after acquiring trusted consumer brands. These financial maneuvers are spelled out in "JAB Holding company’s Annual Report 2024" explaining their investor filings for anyone who cares to look. If you’re going to triple premiums, at least be honest about the reasons: it’s not just about our pets getting older, it’s about your shareholders’ profit targets.
Insurer: Embrace
By: Brian D.
diagnosis list confusion
My issue is the fact that the diagnosis my dog is being treated for, osteosarcoma, is not included in your diagnosis list. other than that you folks are great.
Insurer: Embrace
By: JOANNE LARSEN
Embrace Pet Insurance through USAA
Having Embrace Pet Insurance through USAA has really made a difference in taking care of my little fur babies. I wish I could have had this insurance much sooner for my past pets.
Insurer: Embrace
By: Connie Frederick Garcia
Service sucks
Can't get ahold of anyone On phone Can't make heads or tails of their website
Insurer: Prudent Pet
By: thelonestaratt.net
Great experience with getting s quote…
Great experience with getting s quote and setting up my app and profile. It was a smooth operation.
Insurer: Sonnet
By: Craig Porter
Fairly easy to order online insurance
Fairly easy to order online insurance. I am moving into the Lower unit. I have tried to enter this under "Suite" but it will not add the lower suite to my address for the policy.
Insurer: Sonnet
By: Gayle
I like everything about you guys
I like everything about you guys
Insurer: Sonnet
By: Dolapo Okunfeyijimi
Been looking,& searching
Been looking,& searching. Best coverage for my baby…TY
Insurer: Prudent Pet
By: Jul_rammsn.com