Other
Browse unique and miscellaneous pet insurance reviews that don’t fall into standard categories. Includes special experiences, feedback, and personal stories from real pet owners.
15,167 total
Other Categories
I appreciate MetLife!
I appreciate MetLife! It brings piece of mind and peace knowing our family pet is insured.
Insurer: MetLife
By: customer
Terrible customer support
I literally just want to log in, but the website directs me to authorize my login by clicking a link an an email it sends me. No issue, except that the link takes me to a page that says the link is expired or invalid - every time, regardless if I click it immediately. So I will choose customer support chat bot then. But the chat bot ends up just saying that due to high volume, the chat bot is not available, and to call the phone number. I've called the phone number and I am on hold with an estimated wait time of 45 minutes. I remember last time I needed something from Pets Best something similar happened and I was on the phone for over an hour. The technology and service for Pets Best is terrible!!! I get a discount through my work insurance but I do not know if it is worth it. Is this a real company or an entrepreneur that completely failed at scaling the tech and service operations and it is now completely bombing ? I just googled it and people posted on reddit about this 2 months ago and it's still not fixed. Definitely changing my provider next open enrollment...
Insurer: Pets Best
By: Jason
Its great to have protection for my pet
Its great to have protection for my pet
Insurer: MetLife
By: Julio Bilbraut
You should request the medical record…
You should request the medical record during the application. There was no spot to put any vet information at all.
Insurer: Nationwide
By: customer
The whole experience is fast and very…
The whole experience is fast and very user friendly !
Insurer: MetLife
By: Cynthia
Easy process
Great process…fast and easy
Insurer: MetLife
By: Karen Blodgett
Easy app and good plan options
The app and plan are very easy to deal with. I’ve suggested MetLife pets to other pet parents. Highly recommended!
Insurer: MetLife
By: Erica Reed
It’s so easy to file a claim.
This is the first pet that we have had insurance for. What an experience we have had. We never thought we would have to use it. But….. With a torn ACL on a 5.5 pound Yorkie. It sure has been a God send. Who would have thought that could have ever happened. Thankfully I listened to my wife when she said let’s get insurance.
Insurer: Pumpkin
By: Brian Butler