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Browse unique and miscellaneous pet insurance reviews that don’t fall into standard categories. Includes special experiences, feedback, and personal stories from real pet owners.

14,429 total


December 05, 2025

Worst experience ever

Such a scam. Paid annual premiums and they won’t cover anything illness or injury related, even when our dog’s illness is explicitly stated in our policy document as a covered incident. It’s right there in the fine print! Incredibly disappointed. Do NOT sign up.

Insurer: MetLife

By: A

Useful
Verified December 05, 2025

Smooth process.

Smooth process.

Insurer: MetLife

By: yuksel

Verified December 05, 2025

New to this company.

New to this company.

Insurer: MetLife

By: Kimberleigh Nicholas

Verified December 05, 2025

My 5 and 1/2 year old pitbull was…

My 5 and 1/2 year old pitbull was diagnosed with lymphoma. She is my baby and my emotional support animal. I thank God I have MetLife and can fight this horrible disease. She is my child...

Insurer: MetLife

By: Lorena Peters

Verified December 05, 2025

Easy to use very clear website

Easy to use very clear website

Insurer: MetLife

By: PETERSEN/TAMRA SUE

Verified December 05, 2025

It was easy to navigate

It was easy to navigate

Insurer: MetLife

By: Paula

Verified December 05, 2025

easy and quick

easy and quick

Insurer: Nationwide

By: Chloe Nelson

Verified December 05, 2025

I am still waiting for my policy

I am still waiting for my policy

Insurer: Nationwide

By: customer

Verified December 05, 2025

I appreciate MetLife!

I appreciate MetLife! It brings piece of mind and peace knowing our family pet is insured.

Insurer: MetLife

By: customer

December 05, 2025

Terrible customer support

I literally just want to log in, but the website directs me to authorize my login by clicking a link an an email it sends me. No issue, except that the link takes me to a page that says the link is expired or invalid - every time, regardless if I click it immediately. So I will choose customer support chat bot then. But the chat bot ends up just saying that due to high volume, the chat bot is not available, and to call the phone number. I've called the phone number and I am on hold with an estimated wait time of 45 minutes. I remember last time I needed something from Pets Best something similar happened and I was on the phone for over an hour. The technology and service for Pets Best is terrible!!! I get a discount through my work insurance but I do not know if it is worth it. Is this a real company or an entrepreneur that completely failed at scaling the tech and service operations and it is now completely bombing ? I just googled it and people posted on reddit about this 2 months ago and it's still not fixed. Definitely changing my provider next open enrollment...

Insurer: Pets Best

By: Jason

Useful

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