Other
Browse unique and miscellaneous pet insurance reviews that don’t fall into standard categories. Includes special experiences, feedback, and personal stories from real pet owners.
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Other Categories
Poor customer service and poorly managed company
This company's reputation changed in 2025. They had a massive website outage thst caused thousands of customers to lose all access to their accounts. No claims could be submitted, no policy documents could be accessed. Call wait times are often at least 1 hour and good luck getting an email reply that's any kind of helpful. The issue has been ongoing for at least 3 months and the company takes no accountability whatsoever.
Insurer: Pets Best
By: Ariana Antczak
Understand the problem of correcting my…
Understand the problem of correcting my new pup’s age from adoption records to our Vet’s correction of age.
Insurer: Nationwide
By: customer
Rates have doubled. No allergy coverage
Rates have doubled in the time my pet has been covered. They don’t cover allergy meds which has been our biggest expense over the years. Will not be using them for future pets
Insurer: Healthy Paws
By: Jack Howell
It saved my information from months…
It saved my information from months ago, very easy to complete!
Insurer: MetLife
By: Melissa Kornegay
Best Insurance!!!
Yes they did, they are the best insurance company I ever had. God bless u all. ❤️
Insurer: Pumpkin
By: Caron R Burdette
Great insurance for my dog love it
Great insurance for my dog
Insurer: MetLife
By: Latasha Person
Easy application, clear information.
Easy application, information explained clearly.
Insurer: MetLife
By: Julie Ann Fetch
HEALTHY PAWS HAS TURNED BAD, AND UNRECOGNIZABLE
Healthy Paws has turned unrecognizable; what was once a good company, sucks, today. Half of my calls to Healthy Paws are disconnected by their incompetent, off-shore, Customer Service (a misnomer) personnel. Healthy Paws has outsourced their once USA/domestic Customer Service, to a Third-World country, abominable, call center for Customer Support. These, off-shore personnel are as incompetent as is their command of the English language. Multiple claims that we have sent to Healthy Paws, via email, have been lost; in addition, we no longer receive the automatic reply that we used to receive, when we filed a claim. Healthy Paws has turned unrecognizable, and unacceptable. We have been clients of Healthy Paws for over 20 years, with multiple dogs, and we are stuck with Healthy Paws, as our dogs are sufficiently old to have preexisting conditions, which no new insurance company will assume. My best advice to a pet owner, considering Healthy Paws, DON’T, LOOK ELSEWHERE. Healthy Paws sucks.
Insurer: Healthy Paws
By: Warren
Thanks for making it so super simple!
Thanks for making it so super simple!
Insurer: MetLife
By: Shannon Wooten