Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
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Trupanion is great!
Trupanion is great! I have been very pleased with how easy the whole process has been with regards to my dog Keala.
Insurer: Trupanion
By: Donna
Trupanion has been excellent.
Trupanion has been excellent. They ve been here for me when I needed it most. I have 2 little rescue fur babies and Trupanion has been a Blessing..
Insurer: Trupanion Canada
By: Beryldine
very nice and understanding.
very nice and understanding. Customer Service answered all my questioned and took the time to explain it to me until I understood
Insurer: Trupanion Canada
By: Joey
I have always recommended Trupanion
I have always recommended Trupanion to all my friends and Family, however, this last claim I had was a nightmare. I was treated very poorly, and made me feel very undervalued as a client.
Insurer: Trupanion Canada
By: Linda
Pets Best insurance is affordable and is definitely the best one around...very satisfied!
Pets Best insurance is affordable and is definitely the best one around...I’m a very satisfied customer! They process your claims with no hassle, and as quickly as possible! Thank you, Pets Best, you guys are great!
Insurer: Pets Best
By: Ashley
Love embrace
Embrace pet insurance is the best .keep up the great work you do for us pet owners.
Insurer: Embrace
By: Don
Very good service
Was very pleased with the promptness and courtesy of the company. Very good service
Insurer: Figo
By: Derene
Always great, encouraging service at Embrace!
Time after time I am so glad I selected Embrace as my pet insurance for my beloved Maltese. She has gone through a lot lately and Embrace has been there to guide and encourage me through a difficult emotional and financial time.
Insurer: Embrace
By: Ethel
Healthy Paws Pet Insurance is Amazing!
Our experience with Healthy Paws Pet Insurance over the past few years has been amazing! Their customer service is incredible - I was especially impressed that they asked how my dog was doing and was very empathetic after his surgery. I received the reimbursement by direct deposit which covered 90% of the vet/surgery bill. The process was simple and very fast. I am very pleased with my experience and would recommend Healthy Paws and always recommend to other pet owners.
Insurer: Healthy Paws
By: Mario