Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

71,742 total


January 01, 2018

Exceptional, Genuine care, hassle free pet insurance!

My husky-boxer mix, Xena, recently went through 2 operations removing 3 cysts within a month a part from each other. Healthy paws, made it so convenient in filing a claim with their easy to use app. I didn't need to worry about any paperwork. They were very prompt with processing the claim. Covered 90% of the costs. Check in the mail. And they actually followed up with me to see how she was recovering from her surgeries! Very pleased with their genuine service! Exceeded my expectations! Highly recommend this insurance!!!

Insurer: Healthy Paws

By: Leyla

Useful
January 01, 2018

Keep me updated

Keeping me updated on my submissions are very important

Insurer: Trupanion

By: Susie

Useful

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