Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
Other Categories
Nationwide is on my side.
Nationwide is the best when handling any claims I may have and agents are always helpful and nice.
Insurer: Nationwide
By: Capone
So much more efficient, transparent and easier to submit claims than human health insurance!
My experience with Nationwide Pet Insurance has been 10,000 times better than with my human health insurance. Your policies are clear. Claim submission is simple. You explain benefits and provide reimbursement when applicable in a timely fashion! Submitting claims through Vitus Vet is simple and efficient! You could teach United Health Care a lot!!
Insurer: Nationwide
By: Susan
happy client
thank you for a good service
Insurer: Trupanion
By: monika
Nationwide is great and has saved me tons of money. Thank you nationwide
Excellent service and great service
Insurer: Nationwide
By: Michael
Seemless process of filing claims and prompt payment.
I highly recommend Nationwide for pet insurance.
Insurer: Nationwide
By: Rochelle
So helpful and caring!
I love Nationwide Pet insurance. They cover preventative care. I also love the access to the 24/7 pet helpline. I called about an issue the other day. They took the time to check into it, gave me an answer, gave me things to watch for/when to go to the vet. Then, they called me a few days later to check in on Yeli! I was floored when I got the call. So thoughtful and caring!
Insurer: Nationwide
By: Aleece
I would choose this insurance
Back when Pet insurance was not a thing in the 90s I chose this one and I would use it again today. They are pretty helpful if you have to call and they’ve been paying for my dogs blood disorder for well over a year.
Insurer: Nationwide
By: Jennifer
Simple
So glad we signed up. I’ve had great service and quick turn around on claims.
Insurer: Nationwide
By: Dawn
Excellent service and coverage.
We have had Nationwide pet insurance for the last 2 years and are completely satisfied! It is creat coverage and claims are quick and easy to file. Would recommend and have to several friends.
Insurer: Nationwide
By: Destiny
Service was above and beyond my expectations.
Surprisingly efficient, customer focused and amazing service!
Insurer: Nationwide
By: Denise