Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,095 total
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Always pleasure filling claims
Always pleasure filling claims with you.
Insurer: Pets Best
By: Lynne
Thorough processing
I appreciate that you had to take a little longer reviewing my claim. That tells me that you are thorough.
Insurer: Pets Best
By: Kelly
One call resolution
My issue was resolved in one call-hit no by mistake
Insurer: Pets Best
By: Megan
Best Pet Insurance
Always great service
Insurer: Trupanion
By: Ellen
New to Pet Insurance
Trupanion allows for easy submissions with quick response time.
Insurer: Trupanion
By: Peg
Beyond and above
Went above and beyond. Professional and caring.
Insurer: Trupanion
By: Tonina
Exceptional customer service
You have amazing customer service and an incredibly easy claims process I would highly recommend you!
Insurer: Trupanion
By: Nina
Very helpful and extremely pleasant to speak to!
Very helpful and extremely pleasant to speak to!
Insurer: Trupanion
By: Natalie