Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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I love this insurance.
Yall have helped me so much. Thank you for your fast responses. I dont have to worry about gizmo when he is sick because I know he is covered.
Insurer: Nationwide
By: Rebecca
Are you and your pet protected? With Nationwide we most certainly are.
I hesitated with the thought of getting insurance for my pet but decided to give a call to Nationwide after a confident recommendation from my veterinarian. Many of you considering insurance likely have a vet like mine who you've shared the care and passing of other pets. They become a family member who you trust full-heartedly. Wow- am I glad I listened, took the pamphlet and called. Nationwide has my back! Our story has a happy ending! My first GSD pup of just a few months was playing in an open field with a much leaner muscular dog and sustained a muscular injury which left her with some lameness and me with concern. We immediately saw the vet and were referred for X-Rays. I followed all precautions as in the case of a severe injury. After months of crate rest my pup remained fatigued and lame and we were referred to a specialist and had further imaging tests completed. Nationwide followed their research protocol and not only I was fully compensated, I had the best experience with their staff every time I called. I maintain a standard of expectations from a service that I pay for. I hold Nationwide in high regard. As my pup is growing and recovering I have peace-of-mind knowing Nationwide has my back.
Insurer: Nationwide
By: Ankur
Knowing I had insurance for my Toy Poodle allowed me to provide him all the care he needed without hesitation.
My Toy Poodle was recently diagnosed with anal sac cancer. Due to the insurance coverage I have had since he was a puppy, the coverage allowed me to obtain all the tests, surgery, and positive results he needed. His cancer did not spread to any other organs since we had him diagnosed early and we have always been proactive in maintaining his health. I cannot say enough about the peace of mind I have knowing that he is cared for by the best vet and the best insurance provider.
Insurer: Nationwide
By: Kathleen
The BEST of the BEST!!!
I am so thankful for Nationwide Pet Insurance for my little girl. She has bad skin allergies and if it were not for the help I receive from Nationwide Pet Insurance, I don't know that I would be able to get the care for my little girl that she needs. Thank you so much Nationwide for your loyalty in helping my baby girl feel better!!
Insurer: Nationwide
By: Judy
lifesaving support
This insurance was there for me when my cat started having heart disease issues. Because of my coverage, I have been able to keep my beloved cat alive instead of having to make an awful decision based upon costs. My cat is responding well to his treatments and I am so happy to have him here by my side!! Nationwide clearly cares about our pets living long and happy lives. Getting pet insurance was the best choice I’ve ever made. Thank you!!
Insurer: Nationwide
By: Kelly
Thankful I purchased insurance
I am thankful to have insurance, things have come up and it’s a great ease to know that I can schedule appointments and not have to worry about money to take care of my dog. The only draw back is that I do find it a little difficult to have claims processed precisely without having to call in to explain billing. The vets words do t always clearly describe what the insurance company want to know. But typically with a phone call it is cleared up.
Insurer: Embrace
By: Lisa
Glad I got Pet Insurance
I appreciate Nationwide for being professional and courteous
Insurer: Nationwide
By: Henrietta
Always pleasure filling claims
Always pleasure filling claims with you.
Insurer: Pets Best
By: Lynne