Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
74,890 total
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Customer service is excellent
Customer service is excellent
Insurer: Trupanion
By: Sandy
All customer service reps I have dealt with have been awesome.
All customer service reps I have dealt with have been awesome.
Insurer: Trupanion
By: Kristin
Trupanion is absolutely amazing!
Trupanion is absolutely amazing!! I have referred many friends & family already! All of the employees have been polite & professional. I am so pleased & will always choose Trupanion whenever I get a pet. Thank you Trupanion!!
Insurer: Trupanion
By: Lynn
Friendly service and they fixed their mistake immediately.
Friendly service and they fixed their mistake immediately. I was sent an email meant for someone else.
Insurer: Trupanion
By: Chris
I have been with Trupanion a long time and the pricing and service are superior.
I have been with Trupanion a long time and the pricing and service are superior.
Insurer: Trupanion
By: Richard
Patrick was a great representative and took all the time I needed.
Patrick was a great representative and took all the time I needed. He didn't rush me and answered all my questions.
Insurer: Trupanion
By: Mary
I have your policy for over 6 years and it comes handy in an emergency.
I have your policy for over 6 years and it comes handy in an emergency. The vets office fills out the forms on line so it's no work for me.
Insurer: Trupanion
By: Kiki
Great pet insurance and great service.
Great pet insurance and great service.
Insurer: Trupanion
By: Margareta