Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Great experiences
I have been with this insurance for many years and have had first rate experiences
Insurer: ASPCA
By: AJ
Really Enjoy Lemonade
Really enjoy this company. Have used them for years for renters insurance. The only down side is they don't cover major dental... But neither does my companies dental carrier so... Submitting claims was super easy, paid out was incredibly fast. All in all would recommend!
Insurer: Lemonade
By: Jenn
Healthy Paws is Fabulous!
Healthy Paws has been fabulous to work with. Lightning fast processing claim processing and great customer service. I only wish I'd known about Healthy Paws for my other pets. I can't recommend them enough.
Insurer: Healthy Paws
By: Karen
Great Customer Focus!
I called to adjust the policies on our three dogs. Gina couldnt have been more helpful in discussing various options suited for their age. Great empathetic customer service!
Insurer: Fetch
By: Betsy
Great Customer Focus!
I called to adjust the policies on our three dogs. Gina couldnt have been more helpful in discussing various options suited for their age. Great empathetic customer service!
Insurer: Fetch Canada
By: Betsy
Cooper's Mom
filing a claim is always so easy and your follow through is great. Thank you.
Insurer: Trupanion
By: Candy
New policy holder
Lady on the phone was very nice, knowledgeable about the insurance
Insurer: Trupanion
By: Stuart
Kathy H
Very helpful in helping me choose the right plan
Insurer: Trupanion
By: Kathy
Allan
Excellent service and flexible options
Insurer: Trupanion Canada
By: Allen