Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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Compassionate provider
We lost our sweet Riley at 14 years and 9 months on 2/25/22. We learned of his passing while away for a weekend. He slept peacefully and was found that way by my father in law during an afternoon siesta. ASPCA called to offer condolences and checked in to see how our family and other furbaby were doing within a few days. We have used this insurance for much of Riley's life and have always been satisfied, but this gesture, during a very difficult time, solidified why we will never go with another pet insurance. We have another dog and just enrolled our newest furbaby with insurance. Thank you ASPCA!
Insurer: ASPCA
By: Kerry
Online booking
Very easy, well explained.
Insurer: Trupanion Canada
By: Denise
Trupanion makes it so easy!
As always the claim was handled quickly and efficiently with simple and clear explanations. Very much appreciated!
Insurer: Trupanion
By: Ruth
Trupanion was fantastic!
Easiest company to work with!
Insurer: Trupanion
By: Michelle
Stella claims were fast
Easy and quick
Insurer: Trupanion
By: Donna
Trupanion makes it so easy!
As always the claim was handled quickly and efficiently with simple and clear explanations. Very much appreciated!
Insurer: Trupanion
By: Ruth
Outstanding
Fast and easy. Thanks
Insurer: Trupanion
By: Denise
Trupanion was fantastic!
Easiest company to work with!
Insurer: Trupanion
By: Michelle