Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

73,542 total


Verified March 21, 2022

Trupanion is the best

Always Excellent

Insurer: Trupanion

By:

Useful
Verified March 21, 2022

Always had a positive experience

Always had a positive experience

Insurer: Trupanion

By:

Useful
Verified March 21, 2022

Explained what needed to be done and made it simple.

Explained what needed to be done and made it simple.

Insurer: Trupanion

By:

Useful
Verified March 21, 2022

Excellent!

Excellent customer service and plan features are better than the rest!

Insurer: Trupanion Canada

By:

Useful
Verified March 21, 2022

Friendly staff very helpful

Friendly staff very helpful

Insurer: Trupanion Canada

By:

Useful
Verified March 21, 2022

Billie

Great team of Professionals

Insurer: Trupanion Canada

By:

Useful
Verified March 21, 2022

Very satisfied

I called and the call was quickly answered by a lovely person. She was professional and had all the answers I needed to help me decide to go with Trupanion.

Insurer: Trupanion Canada

By:

Useful
Verified March 21, 2022

I get great service and people take their time to explain things.

I get great service and people take their time to explain things. I never feel rushed or an incoveince.

Insurer: Trupanion Canada

By:

Useful
Verified March 21, 2022

I like everyone I've dealt with from your company.

I like everyone I've dealt with from your company. Everyone is polite and informative.

Insurer: Trupanion Canada

By:

Useful
Verified March 21, 2022

I was very satisfied with my chat and the information I received

I was very satisfied with my chat and the information I received

Insurer: Trupanion Canada

By:

Useful

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