Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,542 total
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Competence efficiency personable nature of representative
Competence, efficiency, personable nature of representative
Insurer: Trupanion Canada
By:
Everything was very straightforward and seemed fair and I got great help from Jordan over the chat feature on the website!
Everything was very straightforward and seemed fair, and I got great help from Jordan over the chat feature on the website!
Insurer: Trupanion Canada
By:
Murphys mom.
Good coverage. Knowledgeable service person
Insurer: Trupanion Canada
By:
Big Barney smile
I already have referred members to you backing up my referrals with your correspondence to me. I have confirmed that you care as much as I do about my dog. Your correspondence speaks for itself as far as consideration, understanding and love. You are part of this family.
Insurer: Trupanion Canada
By:
It was easy and quick.
It was easy and quick.
Insurer: Trupanion Canada
By:
Spoke with Katie today and as usual all my questions have been answered .
Spoke with Katie today, and as usual all my questions have been answered ... wonderful customer service.
Insurer: Trupanion Canada
By:
The customer service I had today was lovely but I am concerned about the raised price due to my move.
The customer service I had today was lovely, but I am concerned about the raised price due to my move.
Insurer: Trupanion Canada
By:
Extremely helpful and friendly
Extremely helpful and friendly
Insurer: Trupanion
By: