Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
Other Categories
Our young dog generated some large vet bills
Cannot speak highly enough of Trupanion. As mentioned, our young dog started generating some large bills to treat conditions that were not easily identified (lots of tests/meds looking to treat symptoms but not part of a chronic diagnosis). Weird stuff that was expensive. Trupanion has been there exactly as they represented they would be and we are very grateful. Filing a claim is easy and processing time is fast (within 2-3 days on most recent one). Thank you Trupanion.
Insurer: Trupanion
By: Paul
A big help respectful polite .
A big help, respectful, polite . I appreciate good people on the phone, I love Trupanion!
Insurer: Trupanion Canada
By: Sandra
Because no matter what I call for your staff is always extremely helpful and caring
Because no matter what I call for your staff is always extremely helpful and caring
Insurer: Trupanion Canada
By: Sheila
Easy to use service and promt
Easy to use service and promt
Insurer: Trupanion Canada
By: Benjamin
my new puppy
emily was very friendly and knowledgeable
Insurer: Trupanion Canada
By: Brandy
Best Insurance company ever!
I am constantly amazed at the efficiency and prompt response from your team. It is effortless. Thank you
Insurer: Trupanion Canada
By: Libby
I feel confident in the coverage.
I feel confident in the coverage. Excellent customer service for every inquiry. Good reputation.
Insurer: Trupanion Canada
By: Jennifer
Knowledgeable Helpful non judgemental and resourceful
Knowledgeable, Helpful, non judgemental and resourceful
Insurer: Trupanion Canada
By: Don
Ligament surgery
My dog had surgery to repair torn ligaments and within 2 days after sending the paperwork the claim was accepted and Trupanion portion fully covered. Iâm impress by the quick response time.
Insurer: Trupanion Canada
By: Susan
Best pet insurance out there
Quick, super easy and takes a lot of the stress away when our puppy got very sick very fast.
Insurer: Trupanion Canada
By: Annie