Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
73,238 total
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I spoke with customer service and he was great!
I spoke with customer service and he was great!
Insurer: Trupanion Canada
By: Courtney
because he was very supportive of the issue we had.
because he was very supportive of the issue we had. thank yu
Insurer: Trupanion Canada
By: Teresa
Kind knowledgeable and willing to assist
Kind, knowledgeable and willing to assist
Insurer: Trupanion Canada
By: Gary
Forever grateful to Trupanion
Trupanion is always there for my pup â¦. Being diagnosed with idiopathic renal hematuria , was and is stressful , Otis can pee blood for 6+ weeks at a time becoming anaemic requiring blood work meds and possibly surgeries. Trupanion take the financial stress out of an extremely stressful situation. Thank you Trupanion for the great service , fast and friendly and compassionate staff. Its so appreciate it .
Insurer: Trupanion Canada
By: Lisa
Customer service exceptional
Agent was AWESOME
Insurer: Trupanion
By: BAILEY
Great service for over 8 years!
Always quick response and fast service. I tell everyone how great your service is!!
Insurer: Trupanion
By: Susan
Great customer service
Carole was very helpful, spent a longtime with me explaining the coverage and answering all of my questions.
Insurer: Trupanion
By: Jeanne
Henry is covered??
Customer service friendly, knowledgeable, listened to my many questions, patient.
Insurer: Trupanion
By: Joan
Easy to use portal and good coverage.
Easy to use website and quick response from the team.
Insurer: Trupanion
By: Inda
Every time I have contacted Trupanion I have spoken with staff who are very helpful and competent.
Every time I have contacted Trupanion, I have spoken with staff who are very helpful and competent. They are very pleasant to speak with and respond to my questions in a timely manner.
Insurer: Trupanion
By: Patricia