Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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There when needed. Prompt response.
I regularly share info on my experience with Trupanion and the prompt response I receive. They have lived up to their obligation re care for my dogs ongoing condition.
Insurer: Trupanion Canada
By: Mike
Great service!
Fast and effective service!! Highly recommend!
Insurer: Trupanion Canada
By: David
Great service
Very pleasant customer service
Insurer: Trupanion Canada
By: Leslie
Excellent Insurance company
We are pleased with your insurance coverage. We really like how quickly claims are reviewed and settled.
Insurer: Trupanion Canada
By: Karen
Best decision we made for our baby!
Always quick and easy!
Insurer: Trupanion
By: Jaime
Its easy to put in a claim and the response time is very quick.
Its easy to put in a claim and the response time is very quick. If you have questions the trupanion staff are very helpful
Insurer: Trupanion
By: Michelle
Excelente
Me atendieron muy amablemente, todas mis dudas fueron aclaradas, Carmen fue excelente. Muchas gracias, muy complacida.
Insurer: Trupanion
By: Carmen
Annabella Dr visit.
Paperwork is easy to get out and a breeze to fill out.
Insurer: Trupanion
By: Catherine
Phone calls are always a joy.
Phone calls are always a joy.
Insurer: Trupanion
By: Linda
Happy, Healthy, Maltese
Since I have been a covered client for my dog , Trupanion has stood by any & all claims according to contract guidelines. Due to this coverage, it has made it more affordable to keep my dogs health more closely monitored, especially while he requires expensive , life saving medications. Customer service has been impeccable, and very Professional.
Insurer: Trupanion
By: Nancy