Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
76,003 total
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Healthy Paws for peace of mind
Healthy Paws pet insurance has been a godsend. Our puppy recently had emergency surgery and was in the hospital for several nights. When all was said and done, the bill was over $4000. Healthy Paws paid 80% of her bill and our reimbursement was deposited into our account within 7 business days. I cannot recommend them highly enough. Their customer service is amazing and they have followed up several times to see how our puppy is doing. If you’re considering pet insurance, Healthy Paws is the way to go.
Insurer: Healthy Paws
By: Amy
Amazing company
Honestly they are they best they answer all if my questions I love this company they took care of my cat when no one else would
Insurer: Pets Plus Us
By: Britany
Best Pet Insurance on the market
We have had Healthy Paws for a couple of years for our 5 year old French Bulldog. He has had some minor issues from time to time and it has been easy and convenient to submit claims. Recently he had some breathing issues and he had to go to ER. It was found he had some internal issues and would need surgery or he could potential die from lack of oxygen. We scheduled the surgery and then submitted the invoice and details to Healthy Paws. After a quick review they reimbursed us for the covered portion of the procedure. This saved us thousands of dollars and allowed us to keep our beloved family member safe and healthy for a long time to come. I cannot more highly recommended a pet insurance for your family pet.
Insurer: Healthy Paws
By: christopher
I have had good experiences whenever I have to deal with Trupanion
I have had good experiences whenever I have to deal with Trupanion
Insurer: Trupanion
By: Linda
Amber was really quick to help update my card info.
Amber was really quick to help update my card info. Fast and friendly service.
Insurer: Trupanion Canada
By: Lucas
Gail B
Despite a little glitch in processing my claim, Trupanion was more than helpful and sorted everything out quickly and efficiently. Excellent service.
Insurer: Trupanion Canada
By: Gail
Enrolment was doneceaily over the phone.
Enrolment was doneceaily over the phone.
Insurer: Trupanion Canada
By: Debbie
Excellent customer service
Excellent customer service
Insurer: Trupanion Canada
By: Rose
Good service
Good service
Insurer: Trupanion Canada
By: Hilmar
Great service and solid policies
Great service and solid policies
Insurer: Trupanion Canada
By: Candice