Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


Verified June 15, 2022

Princes Porche

always easy ,never a problem ,very fast

Insurer: Trupanion Canada

By: Laverne

Useful
Verified June 15, 2022

I love my pet

Complete professional service bud response

Insurer: Trupanion Canada

By: Glen

Useful
Verified June 15, 2022

Highly Recommend The Service!

Excellent service

Insurer: Trupanion Canada

By: Jeff

Useful
Verified June 15, 2022

Efficient electronic claim

Excellent service and efficiency! The claim was filed by the vet and processed in a couple of minutes.

Insurer: Trupanion Canada

By: Ron

Useful
Verified June 15, 2022

Great experience

Great service, good price. Very flexible

Insurer: Trupanion Canada

By: Jace

Useful
Verified June 15, 2022

Great service’

Prompt service ..helpful staff

Insurer: Trupanion Canada

By: Vicki

Useful
Verified June 15, 2022

Bailey - our cockapoo's dog bite attack

very quick response and settlement (by cheque) to the claim.

Insurer: Trupanion Canada

By: Gary

Useful
Verified June 15, 2022

A good experience

Working with the vet, everything went smoothly and was quickly approved

Insurer: Trupanion Canada

By: Warren

Useful
Verified June 15, 2022

Great experience

Always a pleasure dealing with everyone Thank you

Insurer: Trupanion

By: Rosemarie

Useful
Verified June 15, 2022

Prompt claim processing

Claim submitted and approved within two minutes. Thank you so much for the excellent service.

Insurer: Trupanion

By: Marsha

Useful

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