Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,990 total
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Julie was very helpful as was the woman I spoke to previously.
Julie was very helpful as was the woman I spoke to previously. I think her name was Mary. They both answered all my questions and even provided additional information that I hadnât even thought to inquire about
Insurer: Trupanion
By: Erin
I've always had excellent service when I've called and my questions were answered by very knowledgeable professionals.
I've always had excellent service when I've called and my questions were answered by very knowledgeable professionals.
Insurer: Trupanion Canada
By: Lina
Trupanion un point c'est tout !!!
J'ai appelé et reçu absolument toutes les informations dont j'avais besoin en français. Catherine a été formidable !!!
Insurer: Trupanion Canada
By: Alain
Outstanding customer service personnel!
Outstanding customer service personnel!
Insurer: Trupanion Canada
By: Gina
when the call was dropped she called back right away and we left off exactly where we were before.
when the call was dropped she called back right away and we left off exactly where we were before.
Insurer: Trupanion Canada
By: Shamel
Trupanion Makes It Easy!
Efficient and positive.
Insurer: Trupanion
By: Linda
Trupanion Makes It Easy!
Efficient and positive.
Insurer: Trupanion
By: Linda
We are so grateful for Trupanion.
I have recommended trupanion to many friends and colleagues. You have been fantastic to deal with. I wish our own people health insurance was as good. Thank you!
Insurer: Trupanion
By: Elizabeth