Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,990 total


Verified July 10, 2022

Excellent service

Always prompt and keep you well informed

Insurer: Trupanion

By: Mary

Useful
Verified July 10, 2022

Peace of mind.

Claim process was seamless, as usual. Easy and efficient. Trupanion pet insurance gives me peace of mind. I can focus on my dog’s health and not stress over unexpected medical bills.

Insurer: Trupanion

By: Jamie

Useful
Verified July 10, 2022

Excellent service

Always prompt and keep you well informed

Insurer: Trupanion

By: Mary

Useful
Verified July 10, 2022

Long time satisfied Trupanion customer

Excellent process, seamlessly and easy

Insurer: Trupanion

By: Carlos

Useful
Verified July 10, 2022

Peace of mind.

Claim process was seamless, as usual. Easy and efficient. Trupanion pet insurance gives me peace of mind. I can focus on my dog’s health and not stress over unexpected medical bills.

Insurer: Trupanion

By: Jamie

Useful
Verified July 10, 2022

LK

Extremely responsive and timely

Insurer: Trupanion

By: Linda

Useful
Verified July 10, 2022

Extremely Efficient

Fast and easy

Insurer: Trupanion

By: Arthur

Useful
Verified July 10, 2022

Long time satisfied Trupanion customer

Excellent process, seamlessly and easy

Insurer: Trupanion

By: Carlos

Useful
Verified July 10, 2022

Trupanion cares about pets health

I called the customer service line and spoke to Mary Beere, who was super helpful. Not only was she patient, but she was also very detailed when responding to my questions. She also showed that Trupanion cares about the pets heath and not just earning profit. Thus, I trust my pet with having this pet insurance.

Insurer: Trupanion

By: Viviane

Useful
Verified July 10, 2022

LK

Extremely responsive and timely

Insurer: Trupanion

By: Linda

Useful

Compare top pet insurance providers plans.