Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,088 total
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All around outstanding service!
My husband was in the hospital in January for a week. I had to board Kane during that time. The policy covered all of the expenses. Whenever I call customer service every one of their employees is kind and very helpful. Keep up the great work!! Best purchase I have ever made for Kane.
Insurer: MetLife
By: Kim
Submission
Ease of submission, quick payment, friendly service
Insurer: Trupanion Canada
By: Linda
Excellent customer service!
Excellent customer service!
Insurer: Trupanion Canada
By: Olive
all round summation
very informative and considerate.all options were described.
Insurer: Trupanion Canada
By: Martin
Ashley was great!
Ashley was great! Professional and very supportive.
Insurer: Trupanion
By: Margie
Review from a first time pet ins parent
Dan, representative, was patient, helpful, and explained everything to my satisfaction.
Insurer: Trupanion
By: Geraldine
We're in good hands!
Excellent service signing up and your representative was just lovely! She was so helpful in giving me tips for this first time dog owner... and a puppy at that. Thank you for making this such a pleasant experience and giving me peace of mind.
Insurer: Trupanion
By: Traci
Extremely pleased
Exceptional! Super fast processing and you receive communication every step of the way. I could not be more pleased!
Insurer: Trupanion
By: Cynthia