Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,392 total


Verified September 04, 2022

Amazing Company

Anytime I have had a claim the process is fast and easy. Such a relief to know that my pet insurance company is so fast, reliable and kind.

Insurer: Trupanion Canada

By: Becca

Useful
Verified September 04, 2022

Thank you Trupanion

Prompt feedback

Insurer: Trupanion

By: Jennifer

Useful
Verified September 04, 2022

So glad I have Trupanion

Very efficiently

Insurer: Trupanion

By: Suzanne

Useful
Verified September 03, 2022

Pet Insurance

Always so kind and professional. It is so easy to make a claim and the explanations are short, to the point and easily understood. I am so grateful that I chose your insurance provider. l

Insurer: Trupanion Canada

By: Dawn

Useful
Verified September 03, 2022

Helpful and polite.

Helpful and polite. Knowledgeable about claims submission. We have recommended Trupanion to other pet owners.

Insurer: Trupanion Canada

By: Heather

Useful
Verified September 03, 2022

Fast

Really fast reponse when we do a claims

Insurer: Trupanion Canada

By: Marie

Useful
Verified September 03, 2022

Pleasant experience!

Was an easy and pleasant experience

Insurer: Trupanion Canada

By: Christine

Useful
Verified September 03, 2022

Alexis was so kind and helpful and made changing my info for my pup simple and easy!

Alexis was so kind and helpful, and made changing my info for my pup simple and easy!

Insurer: Trupanion

By: Taylor

Useful
Verified September 03, 2022

good service and follow through

good service and follow through

Insurer: Trupanion

By: Ena

Useful
Verified September 03, 2022

Perfect service

Perfect service

Insurer: Trupanion

By: Patricia

Useful

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