Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

72,392 total


Verified September 05, 2022

Thank you, Healthy Paws

I got Healthy Paws for my pup very early on and I am extremely relieved that I did. My dog has had a plethora of health issues throughout her life and I have been able to take her to the vet every single time without worrying about anything else but her health. She is currently thriving and it's because Healthy Paws let me get her the best medical care every time she needed it.

Insurer: Healthy Paws

By: Sofia

Useful
September 05, 2022

Company to avoid

When trying to obtain insurance for my dog ran into endless emails on questions that I asked. Kept getting back generic answers. Got tired of it. Going to try a different company.

Insurer: Trupanion Canada

By: James

Useful
Verified September 05, 2022

Great!

Always a fantastic experience!.

Insurer: Trupanion Canada

By: Erika

Useful
Verified September 05, 2022

Always excellent caring service.

Always excellent caring service. Very helpful snd informative.

Insurer: Trupanion Canada

By: Bernice

Useful
Verified September 05, 2022

Always excellent service

Always excellent service

Insurer: Trupanion Canada

By: Phyllis

Useful
Verified September 05, 2022

Very straight forward and easy to use!

Customer service was great!

Insurer: Trupanion Canada

By: Patty

Useful
Verified September 05, 2022

Easy to get through knowledgeable staff.

Easy to get through knowledgeable staff.

Insurer: Trupanion Canada

By: Rachel

Useful
Verified September 05, 2022

Great fast and efficient

Great , fast and efficient

Insurer: Trupanion Canada

By: Kathy

Useful
Verified September 05, 2022

I am other than every dog/cat Trupanion"s biggest fan.

I am, other than every dog/cat Trupanion"s biggest fan. Just like everyone else who has used Trupanion is an honest company, extremely efficient and friendly. Trupanion is your pet's best friend.

Insurer: Trupanion Canada

By: Thais

Useful
Verified September 05, 2022

Trupanion exceeds expectations!

Impeccable customer service. I promote Trupanion to whoever has our gets a dog or a cat.

Insurer: Trupanion Canada

By: Heather

Useful

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