Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
72,392 total
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Thank you, Healthy Paws
I got Healthy Paws for my pup very early on and I am extremely relieved that I did. My dog has had a plethora of health issues throughout her life and I have been able to take her to the vet every single time without worrying about anything else but her health. She is currently thriving and it's because Healthy Paws let me get her the best medical care every time she needed it.
Insurer: Healthy Paws
By: Sofia
Company to avoid
When trying to obtain insurance for my dog ran into endless emails on questions that I asked. Kept getting back generic answers. Got tired of it. Going to try a different company.
Insurer: Trupanion Canada
By: James
Great!
Always a fantastic experience!.
Insurer: Trupanion Canada
By: Erika
Always excellent caring service.
Always excellent caring service. Very helpful snd informative.
Insurer: Trupanion Canada
By: Bernice
Always excellent service
Always excellent service
Insurer: Trupanion Canada
By: Phyllis
Very straight forward and easy to use!
Customer service was great!
Insurer: Trupanion Canada
By: Patty
Easy to get through knowledgeable staff.
Easy to get through knowledgeable staff.
Insurer: Trupanion Canada
By: Rachel
Great fast and efficient
Great , fast and efficient
Insurer: Trupanion Canada
By: Kathy
I am other than every dog/cat Trupanion"s biggest fan.
I am, other than every dog/cat Trupanion"s biggest fan. Just like everyone else who has used Trupanion is an honest company, extremely efficient and friendly. Trupanion is your pet's best friend.
Insurer: Trupanion Canada
By: Thais
Trupanion exceeds expectations!
Impeccable customer service. I promote Trupanion to whoever has our gets a dog or a cat.
Insurer: Trupanion Canada
By: Heather