Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

59,035 total


February 01, 2025

Jagger's Claim

Claim was filed weeks after vet services, confirmation email that claim was received the same day. Reimbursement in less than 5 days, very efficient and professional. Dr. Alfred Green, Jr. (Jagger's Daddy)

Insurer: Pets Best

Veterinarian: Animal General Hospital

By: ALFRED

Useful
February 01, 2025

Very Fast

I submitted a claim for my dog eating a chicken bone. The entire process was quick and efficient. They explained what was paid, what wasn't and why (deductible, co-pay, etc)

Insurer: Pets Best

By: Magnolia

Useful
February 01, 2025

Bella's cancer journey

Bella is an 11 year old westie. She was diagnosed with tcc bladder cancer in June 2023. Pets Best has allowed me the financial support to provide her the best possible treatment for this horrible disease. She continues to receive treatment to help stabilize the tumor and maintain quality of life. I appreciate Pets Best.

Insurer: Pets Best

Veterinarian: Florida Animal Care

By: Dennis

Useful
February 01, 2025

Faulty Eye Lid

Our most recent rescue was found on the streets. With no medical history we adopted him and focused on getting him up to date with all normal shots and a healthy weight. We later learned that he suffered from entropion in one of his eyes. As it continued to bother him and we saw less and less of that eye ball due to irritation of the globe, we decided to put him in for surgery to get it resolved. He is a very pretty boy with two big full eyes now. After the surgery, I snapped a few pictures of our bills and received a substantial amount of our cost back from Pets Best. The process took 15 mins for about $800 reimbursement. It was well worth it and we're happy we have Alfie insured.

Insurer: Pets Best

By: Ariel

Useful
January 31, 2025

Pets Best Ins is Amazing

My little min pin Lily has had a variety of health issues and takes a few medications. Pets Best Ins has been amazing in processing her claims and refunding me my portion in a timely manner. They provide email updates if there are any delays and notify me if any additional information is needed. They are always friendly, compassionate, and helpful over the phone. Having this insurance has saved Lily's life and provided us the ability to get her the help she needs. Thank you

Insurer: Pets Best

Veterinarian: VCA West Los Angeles Animal Hospital

By: Christine

Useful
January 31, 2025

Healthy Paws is the best Pet Insurance company for us

Healthy Paws has always been very quick to process claims. We never had to make a phone call because they do an excellent job of claim processing. We highly recommend Healthy Paws for all other pet parents.

Insurer: Healthy Paws

Veterinarian: Gehrman Animal Hospital

By: C

Useful
January 31, 2025

Pets Best Cares

I've used Pets Best for going on 2 years while my soul pup is going through some serious health concerns and treatment. I've never felt so much peace of mind when it comes time to make tough decisions on your pet's health. Very fortunate to have Pets Best, which has help extend the time I have with my fur baby. I'm truly forever grateful for their help and care along the way. It's never been a battle, only support every step of the way. A sincere thank you to the folks at Pets Best!

Insurer: Pets Best

Veterinarian: VCA Alameda East Veterinary Hospital

By: Matthew

Useful
January 31, 2025

easy claims process

I have had Pets Best insurance for several years- luckily not need it for anything major. However, the claims process is exceedingly easy to do online- with an immediate confirmation of receipt. I have never had an issue with my claims, other than accidentally filing things not covered by my chosen plan! I have suggested this service to many.

Insurer: Pets Best

Veterinarian: Northway Animal Hospital

By: jeffrey

Useful
January 31, 2025

Pet's Best truly is the BEST!

I have used Pet's Best for years, but rarely every filed a claim. With Murphy developing cancer, I had concern about receiving payments timely or having some items covered. They have approved everything, and are ALWAYS faster than their estimated time to pay. When I do have questions, the staff on the end of the line is always very compassionate and helpful. I have recommended Pet's Best to all of my friends with furry children over the years!

Insurer: Pets Best

By: Melissa

Useful
January 31, 2025

Ease of filing claims with Pets Best

Pets Best offers excellent pet insurance coverage and service. To file claims through their app is quick, easy and simple. They keep you posted on your claim status and the refunds are done promptly. They offer excellent customer service and support as well.

Insurer: Pets Best

Veterinarian: VCA Animal Medical Center

By: Giselle

Useful

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